Dave Caruso's Location
Dallas, Texas, United States, United States
Dave Caruso's Contact Details
Dave Caruso work email
- Valid
- Valid
- Valid
- Valid
- Valid
Dave Caruso personal email
n/a
Dave Caruso phone numbers
About Dave Caruso
A proven operational leader offering expertise in operations and client services, delivering and directing large-scale account growth and ensuring clients receive best-in-class service. Successfully manages simple to complex projects and supports sales efforts to win buy-in from potential customers while cultivating long-term loyalty from existing clients. Manages comprehensive staff training and development and drives process improvements, efficiencies, and costs savings. Core StrengthsAccount Management – Client Relationships – Customer Service – Process/System Implementation Partnership Building – Operations Management – Process Improvement – Project Management – Team Leadership – Cost Savings – Employee Development – Solutions Development
Dave Caruso's Current Company Details
Buspatrol
View
Installation - Sr. Project Manager
Dallas, TX, US
- Website:
- buspatrol.com
- Employees:
- 335
Dave Caruso Work Experience Details
-
Installation - Sr. Project ManagerBuspatrolDallas, Tx, Us
-
Installation - Project ManagerBuspatrol Dec 2021 - PresentOur mission is to make the journey to and from school safer for children everywhere by modernizing school buses.BusPatrol is a leader in smart transportation, bringing cutting-edge AI and IoT safety tech solutions to school buses across North America. Through relentless innovation and discovery, we are strengthening trust, safety and transparency across the student transportation space. We foster a culture of responsibility and awareness around school buses and children, while providing our community partners with technology and data tools to safeguard student riders.
-
Project ManagerAsi | Signage Innovations Aug 2014 - Dec 2021Irving, TxAll encompassing role within the Digital Media Team with responsibilities for sales, project management, logistics management, vendor management, solutions development, and operational support to deliver turnkey digital signage solutions.Manage customer engagements during Sales process identifying project scope, requirements and technology solutions to meet customer expectations and drive sales.Manage and track multiple concurrent projects and deadlines for both domestic and international deployments, including hardware procurement, 3rd party sub-contractor labor, and management of all logistics requirements, ensuring that schedules and milestone are met within established project budgets.Establish and build relationship with sub-contractors, vendors and partners in order to achieve business objectives; manage hardware and software procurement from approved vendors. -
Sales Engineer- Digital MediaMultiband Feb 2013 - Jul 2014This sales support role utilizes knowledge of digital media products and the ability to drive sales to a close. Develop trust-based relationships quickly with potential customers and possess problem solving experience and skill sets demonstrating high energy level and providing exemplary customer satisfaction both internally and externally. • Work closely with accounts to define scope of work and develop pricing for single site or multi-location deployments.• Provide pricing guidance to Sales Team for recurring account business and projects. Have processed 300+ quotes through first 15 months on the team.• Successfully manage customer relationship to ensure maximum growth within accounts generating repeat business opportunities.• Assist in developing rollout and project plans for major national accounts in addition to one-off projects.• Focused on identification of 3rd party solution providers to round out Multiband digital media solutions. -
Solutions Program Developer/Solutions Architecture TeamPanasonic Solutions Company May 2012 - 2012Dallas, TxServed as a key member of an expert solution overlay team focused on growing revenue by creating, selling, and packaging customized, enterprise grade and small/medium business solutions that include Panasonic products and services as well as third-party applications, service, and hardware.• Created packages and delivers end-to-end horizontal/vertical solutions designed to allow Panasonic to go deep and wide within customer accounts, create stickiness, and increase margins/overall profitability.• Identifies and packages solutions for resale by channel and direct sales teams.• Manages large-scale customer projects and proposals.• Provides partner roadmaps, pricing, and packaging strategies; handles third-party applications and solutions needed to create the Panasonic solution. -
Operations & Strategic Partnerships- DirectorIndoordirect 2008 - 2012Dallas, TxRecruited to plan, drive, and manage the rapid deployment of restaurant digital entertainment network into fast food restaurants. Managed all aspects of technical operations, vendor management, hardware procurement, and network management. Oversee performance of project management personnel and vendors on all projects. Developed departmental processes and procedures to improve operational efficiencies through best practices. Worked closely with CFO in development and management of Operations budget. Assist technical staff with high-end customer-related issues. Managed staffing, training, and resource management of operations team.Accomplishments:• Led expansion of network from 70 stores to 1,700.• Successfully planned, tracked, and managed 700-store deployment in 4 months under tight timeline and budget constraints ($5.25M),• Managed development and transition of CRM database from FileMaker to Salesforce in order to track and report on all aspects of operations and improve decision-making processes. • Led expedited transition of help desk and field support for 1000+ stores to new partner in 2-weeks and drove buildout of knowledge base that reduced open service tickets by 70% within 45 days.• Led evaluation, negotiation, and selection of third-party vendors that reduced hardware costs by 33% and installation costs by 65%.• Instrumental in facilitating the capture of strategic contracts with Wendy’s, Denny’s, Carl’s Jr., and Taco Bell restaurants that enabled expansion into 8 new markets. -
Director/Manager Of OperationsBroadcast International 2007 - 2008Greater Salt Lake City AreaPromoted to deliver account management services and support of technical solutions, including: video conferencing, online continuing education, and manage network services/solutions; assigned and oversaw activities of eight team members. Provided technical project management to facilitate system implementations and support for field technicians.• Drove competitive wins, successful solutions design and delivery, and long-term client retention efforts.• Directed integration of technologies and teams into a unified organization that shared common vision/goals.• Improved implementation and support organizations.• Developed standard operating procedures and oversaw cross-training of team members.• Coordinated scheduling and managed 1,500+ technicians nationwide in installing solutions, resolving service issues, and ensuring optimal client satisfaction.
-
Manager Of Client ServicesBroadcast International 2003 - Mar 2007Greater Salt Lake City AreaProvided client management services and project managed implementation of a variety of technical services and solutions including video conferencing, online continuing legal education, and digital signage.• Proved vital in the rollout, delivery, and support of new digital signage platforms; strategized with sales and marketing teams to establish pricing and assisted in the creation of a technical manual.• Managed all aspects of online education projects, from concept design and development through audio and video encoding onto program activation and support.• Led build out and introduction of an on-line continuing education platform that opened a new market; promoted solution to bar associations, negotiated strategic contracts, and drove resolution of technical issues.
-
Client Services SpecialistBroadcast International 1997 - 2003Greater Salt Lake City AreaProvided client account management to a portfolio of customers. Engaged client brand/marketing managers on a daily basis to define and implement all in-store advertising programs. Managed production process to ensure all advertising production requirements were met on time and under budget. Strategic clients included: Home Depot, Safeway, Kroger, Mervyns, Winners, and 99-Cents Only Stores; drove revenue growth across North America.• Increased Home Depot in-store advertising business from three or four messages to a full suite of messages; partnered with client’s brand/marketing managers to define and implement all store advertising programs.
Dave Caruso Skills
Account Management
Salesforce.com
Project Management
Management
Strategic Partnerships
Operations Management
Leadership
Crm
Digital Signage
Process Improvement
Visio
Negotiation
Vendor Relationships
Sales
Budgets
Integration
Vendor Management
Strategy
Team Leadership
Customer Satisfaction
Business Development
Customer Service
Microsoft Office
Program Management
Digital Media
Advertising
Training
Manage Client Relationships
Salesforce Administrator
Mac
Client Services
Client Service Oriented
Building Business Partnerships
Budgeting
Business Process Improvement
Dave Caruso Education Details
-
University Of PhoenixManagement -
Stonewall Jackson High School
Frequently Asked Questions about Dave Caruso
What company does Dave Caruso work for?
Dave Caruso works for Buspatrol
What is Dave Caruso's role at the current company?
Dave Caruso's current role is Installation - Sr. Project Manager.
What is Dave Caruso's email address?
Dave Caruso's email address is da****@****age.com
What is Dave Caruso's direct phone number?
Dave Caruso's direct phone number is +197225*****
What schools did Dave Caruso attend?
Dave Caruso attended University Of Phoenix, Stonewall Jackson High School.
What skills is Dave Caruso known for?
Dave Caruso has skills like Account Management, Salesforce.com, Project Management, Management, Strategic Partnerships, Operations Management, Leadership, Crm, Digital Signage, Process Improvement, Visio, Negotiation.
Who are Dave Caruso's colleagues?
Dave Caruso's colleagues are Omar Stroud, Christopher French, David Butcher, Marissa Amato, Ricardo Lopez, Michael Lohr, Terry Lake.
Not the Dave Caruso you were looking for?
-
Dave Caruso
Cibolo, Tx -
4aol.com, rejoice-us.com, hotmail.com, universalgrp.com7 +167823XXXXX
-
Dave Caruso
Columbus, Oh -
Free Chrome Extension
Find emails, phones & company data instantly
Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial