David Schoenfeld Email & Phone Number

Cumming, Ga, Us

Dallas, Tx, Us

Leading a team of data analysts and engineers supporting both Sales Integrity Operations as well as Call Center Reporting and Analytics with all things data and reporting. Within Sales Integrity we partner with the Integrity Ops and Data Protection teams to root out bad actor behavior with a focus on early detection and prevention. Within Call Center Data Solutions we create the consumable data layer that enables reporting for all things Call Centers, including Workforce Operations - guiding their decision making when it comes to staffing, forecasting, and routing - as well as Centers Operations with a focus on performance management metrics.

Dallas, Tx, Us

Leading a team of data analysts and modelers in support of the Sales Integrity / Compliance organization. Leveraging data to identify systemic gaps and loopholes in various POS systems, isolate fraudulent activity, root out bad actors, and ensure the utmost integrity in the relationship between AT&T and our customers.

Dallas, Tx, Us

Data Architecture, Design, ETL and Analysis for the Marketing Insights and Analytics group. I spend a lot of time profiling new data sources, reverse engineering data models, understanding relevant and actionable pieces of information, and designing solutions to extract those pieces for further analysis.

Dallas, Tx, Us

Doing Advanced Analytics in the Marketing organization of AT&T Mobility. Focused on the customer experience and behavior trending over time in order to take advantage of segmentation, path analytics and modeling to reduce churn, improve targeted marketing offerings, and to ensure the best possible experience for the customer base.

Dallas, Tx, Us

Primary contributor to all things related to the Sales Dashboard / MyResults and MyCoach applications. We're a very small team delivering a first rate sales reporting Dashboard application to over 30000 users. The developers develop and I fill in all the cracks including data profiling and analysis, design, leadership development training, quality assurance and testing and tier 3 support. Keeps me busy but I love it.

Dallas, Tx, Us

Responsible for monthly Enhancement release requirements, including JAD sessions, writing business and functional requirements and initial data analysis. Subject matter expert on the data, the data model, ETL specifications, and Business Objects Universes and reports for the 1T Teradata Data Warehouse and BI toolset including several universes and many reports, and the Java custom Dashboard.Experience in Reporting via Business Objects 6.5 and XIr2 (WEBI, Full Client, Rich Client) Responsible for managing the testing efforts for the initial launch of the Sales Dashboard, a java based custom BI tool, which included creation and execution an extensive test plan which covered thousands of data points and the GUI.Lead User Acceptance Test (UAT) sessions working with the users to train, triage and research issues.Technologies: Teradata, Informatica, Oracle, BTEQ, Unix, Shell Scripting, SQL, Java, Business Objects, Webi, Remedy, Quality Center, ERwin

Dallas, Tx, Us

Management of the Mobility IT Tier 2 and 3 Data Warehouse and BI support team, including project management, resource assignment, status reporting, and issue trackingFull lifecycle oversight of code fixes and monthly deployments, including requirements gathering, design, coding, testing, and deploymentMade improvements to the support process to decrease number of open tickets and length of time open. Responsible for the Customer Relationship with the Senior Sales Operations Director, including working with the customer to prioritize issues for releases, and provide field training to Sales Ops team for new releases.Responsible for handling the most complex data issues and training new resources in the data model, ETL, and overall application architecture.

Us

Managed a team of 5 in the development of home health and hospice related software in cooperation with our many user groups as well as in an effort to keep our software compliant with government mandated regulatory standards. Responsible for conducting performance reviews, interviewing, mentoring, company-wide training, and handling of escalated user issues.Monitored government regulatory websites, most notably The Centers for Medicare and Medicaid Services (CMS) for upcoming changes and initiated internal projects to track associated code changes.Conducted internal strategy review sessions and planning for all software deployments.Led requirements gathering sessions with our customer-based user groups for product enhancement requests.Served as a subject matter expert in design sessions, providing both functional and technical guidance.Managed developer workloads and ensured on-time deliverables by mapping out expectationsIncreased accountability by publishing LOE estimates and developer work plans.Acted as primary developer on a multitude of cross-application projects, most notably the required updates to accommodate the changes to home health billing though Medicare.Co-managed the delivery process, including timeline and project management, red-hat support and handoff to system support.Advanced technical experience includes:MEDITECH platforms - Magic ($T, NPR, C/S, FS, Focus)MEDITECH modules - Accounts Payable (AP), Admissions (ADM), Billing/Accounts Receivable (BAR), Medical Records Index (MRI), MIS, Scheduling (SCH)HIPAA compliant electronic claims and remittances (ANSI 837, HCFA 1500-05, UB92, UB04, ANSI 835, ANSI 997)Interface design/coding. Methods include HL7, X12 EDI, XML; Home health regulatory items - PPS, NPI, OASIS

Us

Responsible for code maintenance of home health related administrative and financial software for over 80 home health and hospice agencies which included Tier 2 and Tier 3 (escalations) analysis.Developed and delivered break-fix code updates to clients.Developed customized code and reports to suit individual client needs. Served as a resource and mentor to new employees, by conducting trainings and code-review sessions.Initiated and led a weekly group review of challenging issues in an effort to resolve the needs of the client as well as share debugging techniques and code knowledge among the programmers in the group.Wrote utilities to facilitate, and in some cases automate, the researching and fixing of code-related issues. Served as the technical resource and subject matter expert for release note reviews with our clients.

Canton, Massachusetts, Us

Responsible for supporting a large network of over 200 hospitals by maintaining, troubleshooting, and updating their code base. Supported both the front-end, client-facing application as well as the back-end proprietary database for the Order Entry (OE), Nursing (NUR) and PCI applications for two years.Gathered requirements and provided extensive code customization on a per-client basis. Developed an extensive library of utilities that were used by the support team in their research and scripts that proactively monitored potential issues on client sites. These utilities ensured that essential tasks were being completed without error, with email notification to systems support if failure was detected.Selected to join a newly established group supporting LAB instruments, Non-Magic Interfaces (NMI), and Medical Archive Management (MAM) where I utilized various mainstream interfacing techniques including HL7, X12 EDI and XML, as well as proprietary interfacing solutions.Selected to become the pilot technical support programmer for the newly developed PCM suite of applications being rolled out to HCA (Healthcare Corporation of America) which included Provider Order Management, Emergency Department Management, and Ambulatory Order Management (POM, EDM, AOM)

Ba, Psychology, Political Science

Certificate, Programming For The Web