Providing retail merchandising support (knowledge/coaching/training), inventory/sales data analysis and business improvement strategies to 26 retail teams. Includes purchasing inventory, managing the development and performance of retail planograms, working with vendors and suppliers to maintain targeted inventory levels, sourcing new products, managing vendor contract requirements, implementing new vendor programs, analyzing sales/waste/profitability of inventory, monitoring competitive… Show more Providing retail merchandising support (knowledge/coaching/training), inventory/sales data analysis and business improvement strategies to 26 retail teams. Includes purchasing inventory, managing the development and performance of retail planograms, working with vendors and suppliers to maintain targeted inventory levels, sourcing new products, managing vendor contract requirements, implementing new vendor programs, analyzing sales/waste/profitability of inventory, monitoring competitive pricing, and watching industry trends. Additional duties include spot-checking product dates , distributing POP/POS, managing product rotation, ordering and providing merchandising supplies. Show less

Managing technology and related resources in 80 convenience store locations and 2 support centers of 30+ employees. Serving 500+ employees and managing over 3000 devices and endpoints. This included the hiring/training/assisting/directing of in house Field Service Technicians responsible for day-to-day installations and technology resolution. Areas of technology included: POS systems, video surveillance systems (analog/HD/IP), fuel dispensing systems, back-office and pricebook systems, check… Show more Managing technology and related resources in 80 convenience store locations and 2 support centers of 30+ employees. Serving 500+ employees and managing over 3000 devices and endpoints. This included the hiring/training/assisting/directing of in house Field Service Technicians responsible for day-to-day installations and technology resolution. Areas of technology included: POS systems, video surveillance systems (analog/HD/IP), fuel dispensing systems, back-office and pricebook systems, check verification systems, credit/debit processing hardware and systems, desktops/servers/mobile-devices, sound systems, fuel-monitoring systems, money order programs, local networks and hardware, remote access technologies, device/network monitoring technologies, WiFi and cellular devices and AP's, electronic signage and menu boards, automatic carwash related technology, and wiring/cabling.Additional responsibilities in my department included the service/management/programming/selection of: NEC SV9100 phone system, AD, AV and IDS, e-mail/Exchange, Omnitracs XRS GPS system (used for bulk fuel transport business), remote UST/fuel monitoring system, onsite fuel monitoring systems (Inconn, Veeder-Root, Gilbarco, Autostik, FFS/EVO-550's), telephone/ISP services and vendors, perimeter security systems and vendors, various hardware and software.Other projects/tasks included: complex report generation for operations/monitoring and external vendors; EDI setup and development; PCI compliance and testing; Customer credit/debit issue resolution; liaison to law enforcement providing video surveillance for internal and external investigations; collection/submission of select information to WI and MI DOR; forensic investigation of data at entry-points (through all systems) to end-points; management of business continuity plans; management of backup systems; management of data backup; management of all software licensing. Show less

Responsible for the management and performance of all areas of IT including network functionality/security, hardware/software, retail-systems, IS providers, telecommunications, technology vendors and security devices/services. This includes monitoring the activities and workload of all technicians (both internal and external), controlling/planning technology costs/ROI, and researching trending/emerging technologies. Currently we support 37 independent locations located throughout Wisconsin with… Show more Responsible for the management and performance of all areas of IT including network functionality/security, hardware/software, retail-systems, IS providers, telecommunications, technology vendors and security devices/services. This includes monitoring the activities and workload of all technicians (both internal and external), controlling/planning technology costs/ROI, and researching trending/emerging technologies. Currently we support 37 independent locations located throughout Wisconsin with close to 400 employees.Additional areas of involvement and responsibility include: project management, loss-prevention, loyalty, business data integrity/analysis, EDI, PCI Compliance, EMV, video surveillance, perimeter security, GPS systems/technology, and company energy demands. Recent technologies include smart phone apps, retail beacons, and streaming gas-dispenser media technologies, loyalty-programs including consumer mobile apps. Also included responsibility for the automation/generation/overview of operational reporting analytics/metric used in day to day divisional operations.As Director, I work closely with all business units to maximize technology - trying to understand each area's needs to be more efficient and increase productivity. My motto has always been to work "smarter and not harder!" I believe in IT being proactive, replacing technologies on a life-cycle, and being as transparent in the business operation as possible. It is extremely crucial that technology enhances performance and doesn't stand in its way. Show less

Responsible for the performance, management, general operations, integration, and expense control of technology and operating systems used in all aspects of Riiser Energy business units including (but not limited to): major company accounting package (DM2/MAS200), retail accounting and retail pricebook software (CMi/PBM), retail POS devices and network integration (Radiant/Ruby/Gilbarco/Dresser-Wayne, Mobil/BP/Private), IX Media - fuel dispenser marketing technology, PCI compliance… Show more Responsible for the performance, management, general operations, integration, and expense control of technology and operating systems used in all aspects of Riiser Energy business units including (but not limited to): major company accounting package (DM2/MAS200), retail accounting and retail pricebook software (CMi/PBM), retail POS devices and network integration (Radiant/Ruby/Gilbarco/Dresser-Wayne, Mobil/BP/Private), IX Media - fuel dispenser marketing technology, PCI compliance, transportation/dispatch systems of bulk liquid petroleum products, fax-server, report-server, timeclock software and system (Stromberg/Timeclock Plus), Xata/XRS (trucking fleet GPS service/system), digital video surveillance systems, network security and network functionality, and company-wide energy conservation programs. Show less

Responsible for the daily operation, profitability, EBITDA, and compliance of 26 retail sites employing 300+ employees, and a direct staff of up to 4 district supervisors. Major projects included the opening of 2 new SOTA brick and mortar sites, the development of age-restricted sales programs and key operational metrics, the implementation of energy use awareness and energy/cost reduction goals, and the increased implementation of technology in all aspects of operations to increase a… Show more Responsible for the daily operation, profitability, EBITDA, and compliance of 26 retail sites employing 300+ employees, and a direct staff of up to 4 district supervisors. Major projects included the opening of 2 new SOTA brick and mortar sites, the development of age-restricted sales programs and key operational metrics, the implementation of energy use awareness and energy/cost reduction goals, and the increased implementation of technology in all aspects of operations to increase a "superior customer service" environment.Developed operational committees to enhance retail operations including: Retail Item Committee - to oversee product sets, trends, item placement, and product selection by analyzing POS and vendor data. From The Customer Up - to enhance/improve our customers' convenient experience by managing/studying our technologies/processes/operational activities that integrate with consumers during their shopping experiences. Carwash Management/Profitability Committee - to oversee expense control and carwash operations. Show less

Responsible for the development and implementation of functional inventory control practices to increase inventory/retail location performance (resulting in a 68% year-over-year shrink improvement in year one, another 62.5% improvement in year 2, and now averaging annually at 0.5%), the operational performance of retail accounting and pricebook systems, the implementation of retail technologies, the operation/programming/setup & purchasing of POS systems, the development of loss prevention… Show more Responsible for the development and implementation of functional inventory control practices to increase inventory/retail location performance (resulting in a 68% year-over-year shrink improvement in year one, another 62.5% improvement in year 2, and now averaging annually at 0.5%), the operational performance of retail accounting and pricebook systems, the implementation of retail technologies, the operation/programming/setup & purchasing of POS systems, the development of loss prevention strategies, and other network and systems integration technologies relating to 30 retail locations. Show less

Supervised up to 12 retail convenience store units. Included high volume locations, 24 hour operations, carwash bays, diesel, and QSR's.Responsible for all aspects of retail business units including: hiring of management staff, location/district profitability (EBITDA), expense control, shrink and cash control, safety, community image, exceeding corporate goals, developing strong operating teams, and building customer service to the highest level.

Managed high volume (3 million gallons annually) convenience store and supervised other c-store locations. Site attributes included: bulk LP, touchless carwash, open 24 hours, diesel island, ATM, and liquor. Developed retail coffee programs, cigarette contracts, cold-vault programs and in-house fleet accounts. Implemented scanning/pricebook, and pay-at-pump/Speedpass technologies into sites. Assisted in the project management of opening and developing 5 new ground up retail sites.

Managed two convenience store locations. Site attributes included diesel, open 24 hours, etc. Responsibilities included staffing, profitability, sales, image, site management.

Worked for an industry-leading grower of Christmas Trees (seasonal) in various capacities: clipper crew (removing buds on new/young trees), tree shearing/shaping (annual growth and harvest specimens with a machete), elite blue-spruce shearing crew, tree "painting"​ crew (pre-harvest "spraying"​ of the trees to be sold for the year's season with a green water-soluble dye).In addition I held a position of Crew Boss during shearing season, managing a shearing crew of 6 - 10 employees and… Show more Worked for an industry-leading grower of Christmas Trees (seasonal) in various capacities: clipper crew (removing buds on new/young trees), tree shearing/shaping (annual growth and harvest specimens with a machete), elite blue-spruce shearing crew, tree "painting"​ crew (pre-harvest "spraying"​ of the trees to be sold for the year's season with a green water-soluble dye).In addition I held a position of Crew Boss during shearing season, managing a shearing crew of 6 - 10 employees and being responsible for their productivity/performance in the field. Show less