Recruited by the President of EMR-PM Solutions to take over the development and operations for the organization to drive improvements in process, operations, quality, innovation and develop the next generation product and services. Managing the software development and operations organizations for 5 healthcare solutions (3 EMR/PM systems, 1 PM system, and 1 Clearinghouse), 4 of which are SaaS-based offerings. Responsible for defining the SDLC, meeting the development roadmaps, operational requirements, and the evaluation of the technical solutions. Delivering the technical strategy for current and legacy systems while defining the strategy for the next generation platform for EverHealth.

Lead several global agile teams in delivering cloud-based services to deliver billions of clinical transactions a year to a variety of partners and services. Set the technical and strategic direction for the applications as they transition to microservices. Provide the key platform for securing individual and product identities throughout the Allscripts ecosystem,

Technical and Strategic planning for Software Defined Networks. Driving competitive analysis, architectural and strategic proposals for product and services related to Software Defined Networks.Technical and Strategic planning for Quality and Efficiency enhancements to Huawei’s engineering environment. Evaluation of Huawei’s business and technical drivers in engineering for the delivery of effective proposals to incorporate new processes (ISO-compliant Agile), tools (development and test), and governance to drive code re-use, engineering cost reduction, and software quality improvements.

System Architect and Lead for project to define the end-to-end process and tools for enabling Software Business. The program is looking at the complete corporate process for Product Package definition, Sales and Sales Operations support, Engineering process and development, Manufacturing and order fulfillment, Software Entitlement Management, Customer Resource Management and Deployment and Support. Developed plans for tactical improvement of systems and long term enhancements that will further address release and patch management, Call Home and device enhancements inline with managing Software as a Huawei Business.

Lead 200-member team in all facets of product development, testing, marketing, operations, and project management for Manageability of Cisco IOS. Direct quality improvement and cost reduction initiatives with teams from various business disciplines. Define and map high-level business and product strategies. Engage alliance partners in contract negotiations. Research market dynamics and emerging trends to identify product enhancement opportunities. Plan and manage $40M capital and operating budget. Selected Contributions:• Streamlined processes to deliver 30% improvement in productivity for key development activities with projected additional 30% enhancement.• Spearheaded business unit innovation that led to more than 150 patent applications, of which over 40 were awarded.• Drove 2 acquisitions from inception to integration.• Honored with numerous prestigious awards, including Annual Pioneer Award and 2 Annual RAS Awards.

Managed up to 150 engineers, developers, and testers worldwide to design innovative software solution for NMTG programs. Evaluated business systems and practices to streamline processes for cost reduction and improved cycle time. Formulated product and operations strategies in alignment with overarching organization and program objectives. Forged alliances with key technology partners, such as Sun and IBM. Prepared and delivered executive-level sales proposals to major prospects. Managed and maintained technology infrastructure to support program initiatives.Selected Contributions:• Established robust program and business unit standards for quality and performance.• Streamlined operations through incremental process improvement, total process reengineering, and implementation of cutting-edge tools and technologies.• Assembled high-caliber quality assurance team to fulfill pressing demands of NMTG

Led team of 135, which included internal domestic employees and offshore development resources, to devise and develop software products for up-and-coming markets. Crafted comprehensive product road map, from solution architecture to documentation and testing. Coordinated remediation of application defects to ensure that products meet customer requirements for functionality and performance. Trained team members and evaluated performance.Selected Contributions:• Resolved issues with key team in Massachusetts by infusing local management to improve retention.• Transformed team mindset with commitment to excellence that resulted in full-compliance scores with 1 external and 2 internal ISO audits.• Member of technical evaluation of 2 acquisitions, integrated the Network Management product from 1.