Responsible for all aspects of CRM for the OutHaus group including Internal Sales, Transport, Key Account Management, New Business Development.

Originally employed as Operations Manager with responsibility for Scheduling, Warehousing, Customer Services and Installation teams. Member of management team and involved in numerous projects internally including design of new logistics centre and implementation of ERP sortware package.In 2012 took on new role of Category Manager with sole responsibility for the launch of a new product to market with full control of all aspects including Sales, Advertising, Installation and Supplier… Show more Originally employed as Operations Manager with responsibility for Scheduling, Warehousing, Customer Services and Installation teams. Member of management team and involved in numerous projects internally including design of new logistics centre and implementation of ERP sortware package.In 2012 took on new role of Category Manager with sole responsibility for the launch of a new product to market with full control of all aspects including Sales, Advertising, Installation and Supplier Negotiation and Management. Show less

Responsible for the outbound warehouse, pick pack ship and fulfillment functions of the business reporting to the Operations Manager. Managed a core team of 7 individuals and at peak teams up to 15, the role was a client facing one with continuous interaction with customers including Microsoft, Oracle, Compaq and Novell. I was a key member of the ERP implementation team who were responsible for design, implementation and delivery of a new ERP (Syteline) system to replace old in house… Show more Responsible for the outbound warehouse, pick pack ship and fulfillment functions of the business reporting to the Operations Manager. Managed a core team of 7 individuals and at peak teams up to 15, the role was a client facing one with continuous interaction with customers including Microsoft, Oracle, Compaq and Novell. I was a key member of the ERP implementation team who were responsible for design, implementation and delivery of a new ERP (Syteline) system to replace old in house system. The Fulfillment dept was first part of the business to be awarded COPC accreditation, this was vital for us to retain customers who had stipulated its requirement to be listed as approved agents for them. Show less

Worked on a number of accounts including Stratus, Novell, Hewlett Packard and Celestica as Inventory Controller and Team leader. Responsible for the management of inbound receipt and shipping direct to clients production lines. Role included the management of team members including those implanted on clients site.