Dave Stephans Email & Phone Number

Wentzville, Mo, Us

St. Louis, Missouri, Us

• Develop, manage, plan and execute complex programs at various locations across North America. • Engage with clients to understand their challenges and identify opportunities for growth.• Work with team members to manage, maintain and enhance marketing assets and activities. Includes: websites, CRM, and other communication platforms.• Manage and develop client training/development programs, including training related to major market trends, professional accredited courses, supply partners/vendors and sales programs.• Maintain and develop relationships with global vendors in order to support our client’s directives.• Support office administration.• Support internal office technology.

Jefferson City, Missouri, Us

Conducts or assists with special events and programs, including; Hunter Education, High School Groups, Beginning Rifle, Shotgun, Handgun, Archery, Atlatl and other outdoor related programs.Responsible for public safety while walking the Rifle/Pistol Ranges, Trap/Skeet Fields and Patterning Range, checking for safe firearm control, proper ammunition and other rules and regulations.Assists with signing in and out shooters, collecting fees, providing instructions to new shooters and answering questions from the public.Responsible for public safety while walking the Rifle/Pistol Ranges, Trap/Skeet Fields and Patterning Range, checking for safe firearm control, proper ammunition and other rules and regulations.Maintains and repairs equipment necessary to operate the ranges, including; Trap/Skeet machines, target stands, archery targets, etc.Maintains and repairs facility/property, including; boundary fencing, weed eating, mowing, spraying for weeds, snow removal, etc.

Jefferson City, Missouri, Us

• Provide project oversight by managing project progress over several projects.• Support of business processes for completion of standard calculations of key data fields• Monitor progress on projects to make sure they are on schedule, have the proper resource allocations based on progress or changes and adjust as needed due to changes in scope• Coordinate and document Team goals and objectives and track deliverables• Define, schedule and accurately estimate the task duration to develop and maintain a realistic schedule• Identify any shortfalls in resourcing or dependencies between work groups• Perform other duties as assigned

St. Louis, Mo, Us

• Responsible for MNS Division IT, DocuWare, and MFP P&L’s, staffing, and installations for all business units and company. • Directed the support and management of MNS service offerings.• Managed cross functional Team including account executives, production, human resources, support, technical, training, quality assurance, and Vendor Partners.• Met regularly with clients, executives, management and teams to monitor and evaluate scope, deliverable timelines, task status, issues, and improvements.• Developed operationally driven best practices for all technology engagements• Implemented End User friendly platforms for knowledge sharing and management, communication, and project tracking with Sharepoint, Office 365, JIRA, and other technologies• Developed client focused support systems fostering customer first, quality focused SLA’s with strong emphasis on operational availability.• Coached team through individual engagement in their development and career growth.• Developed Client Experience focused methodologies and processes fostering growth for the Managed Networks Service engagements.

St. Louis, Missouri, Us

Oversee Infrastructure, Software, and Operational based Support Teams for diverse 3PL with locations across North America. Key contributions of this Position:• Structure, deploy, and preserve stable ecosystems for all technologies with strong emphasis on rapid and agile deployment.• Directed the planning, design, production, support and management of online service offerings. Managed cross functional Project Team including account executives, developers, production, human resources, support, technical, training, and quality assurance.• Establish operationally driven best practices for all technology engagements.• Support all locations fostering quality focused SLA’s with strong emphasis on operational availability.• Coach team through individual engagement in their development and growth.

Allen, Tx, Us

• Reporting directly to the CEO was responsible for developing Sales processes and designing Marketing materials/plans.• Reporting directly to the Vice President of Operations was responsible for Support and Quality Assurance team(s).• Reduced overall issue resolution process with a client focus reducing overall departmental costs and increasing +1 sales.• Streamlined Quality Assurance process while fostering Agile methodologies by creating comprehensive knowledge collection.• Modernized product and process documentation by cultivating team knowledge sharing• Developed processes with a Client focus; from prospecting, delivery, +1 opportunity, and beyond. • Incorporated reporting and knowledge sharing allowing for easy integration for any team member.

Addison, Tx, Us

• Provided the technical support, training, and maintained the Enterprise Content Management system(s) (Hyland OnBase). • Worked cooperatively with all departments and business units to create and implement best practices and process improvement for their document/data management needs. • Ensured proper regulatory and audit criteria were upheld for systems of all phases for Land Records and processes.• Designed, configured, and supported the Capture System(s) (Kofax / KTM, Capture Perfect, Adobe, and others) across all business units and departments.

Bakersfield , Us

• Reporting directly to the President was responsible for regional leadership of all Southwest operations. • Developed and implemented new product offerings expanding our delivered value.• Increased revenues for the Region as a result of new client project requests due to superior service delivery on initial projects.• Audited and streamlined quality processes.• Created and implemented training programs for staff in all departments.

Allen, Tx, Us

• Designed and implemented Client engagement activities; Such as Lunch & Learn, Webinars, and Peer Groups• Incorporated Client focused approach to company products enhancing long term partnerships and increased revenue.

Richardson, Tx, Us

• Directed the planning, design, production, support and management of online service offerings. • Successfully delivered ahead of schedule largest digital (of it's time) project closeout: DFW Terminal D.

San Ramon, California, Us

• Redesigned Distribution department to improve profitability by 158%.• Developed performance based incentive programs for key personnel. • Created and implemented financial planning and reporting, budget preparation, P&L review, and maintenance of the company’s infrastructure including MIS and supported applications.• Conducted presentations and training on company products and services.• Attended Executive Leadership training on negotiations, expense management, and personnel development.

St Paul, Mn, Us

Responsible for Infrastructure, Applications, ECM, and IT Teams.

St Paul, Mn, Us

Oversaw multi-location & organizational warehouse teams.Oversaw Distribution Teams.Created a centralized "Operations Center" for Shipping, Receiving and Client operations.

Graduate, Leadership

Bachelor Of Science, Management Of Information Systems