David Horner Email & Phone Number

Austin, Tx, Us

Austin, Tx

Preston, Washington, Us

Everett, Wa, Us

Everett, Washington, Us

My mission as a CIO Advisor has been to design IT strategies and drive them to execution at flagship accounts. I was recruited by executives at two boutique consultancies:► Tactica Partners, a value-added IT advisory firm to help global organizations gain a competitive advantage through proven innovation and disruptive thinking, and► FCN Partners, a bespoke IT transformation consultancy with practices spanning IT Governance & Strategy, Content & Social Media Development, Application & End User Computing Virtualization, and Information Security.Working with a $6B jewelry retailer and a leading global airline, I engaged the leadership across business and technology to build technology roadmaps, processes, procedures, business use cases, and communication plans. I also managed vendor relations, oversaw technology selection, and led contract negotiations.► Revitalized a Cloud transformation initiative by creating a Hybrid Cloud strategy and driving Cloud-ready policies/practices throughout the organization, quickly gaining buy-in and adoption across all stakeholder groups globally because of the focus on improving the customer experience.► Built and led a strategy to modernize a proprietary IMS/ERP system and unify finance functions using SAP S/4 HANA across a multi-company global entity with disparate business systems. The strategy was a success and resulted in $23M in implementation and support cost savings for multiple platforms.► Instituted best practices at an enterprise client with global retail operations to establish a formal framework for vendor negotiations, vendor consolidation, and performance benchmarking.

London, England, Gb

Part of the CMG Partner Network for Enterprise Technology Transformation

New York, Us

As Ralph Lauren (RL) sought to create a seamless omni-channel (Retail, Web, Mobile) customer experience, I was named Head of Retail Technologies and Technical Shared Services to lead the charge. Although I still held accountability for enterprise IT strategy and architecture for RL's 1500 retail outlets, I also took ownership of digital asset management, mobility and web services, IT infrastructure, application integration and management. I oversaw a global organization with a $30M annual operating budget.► Revolutionized retail technologies by deploying emerging solutions to create an integrated e-commerce/brick and mortar sales and fulfillment experience with omni-channel and "buy online, ship from store" capabilities.► Delivered a Digital Clientelling Mobile App and integrated it with Salesforce.com CRM to provide a holistic customer view and luxury client experience.► Developed a retail customer data capture interface and deployed reusable web services, inventory management, RFID asset management, stock look-up, and mobile apps to improve retail productivity.► Led the Retail IT Steering Committee through technology selection and adoption of SAP Hybris, Manhattan Order Management, and Opentext content delivery platform.► Instituted new global operating models, technology strategies, enterprise services agreements, and intranet solutions to streamline operations and improve profitability.► Executed a technology lifecycle initiative, replacing all store infrastructure and upgrading to Micros X-Store 7.

New York, Us

I was recruited by the CTO, a former VP at Johnson & Johnson, to establish processes for the creation of all retail and wholesale application strategies, as well as the governance and management of the IT Portfolio, which included enterprise architecture, enterprise storage and global data center infrastructure, IT service management (Service Desk), and services delivery. I interfaced with C-level leaders (COO, CFO) to present business cases and gain buy-in for our global capital and operating budget plans that featured business-aligned technology strategies focused on transformation, governance, cost savings, scalability, and capability expansion.► Stood up an infrastructure engineering organization.► Created a culture of service delivery excellence to achieve a positive user experience.► Defined a governance model and framework for effective IT portfolio management, demand management, and technology lifecycle management.► Generated cost savings of $10M+ using Service Desk automation, RFID solutions, and customer self-service capabilities.► Re-engineered the EMC SAN design to provide greater capacity at a lower cost, resulting in annual savings of $7.5M and a reduction in acquisition costs by 50%.► Led the IT enablement of the Latin America Wholesale business in Panama, and Canada Wholesale license acquisition.

New Brunswick, Nj, Us

In this role, I traveled between New York and Shannon, Ireland, to manage a global organization of 70 associates in Platform Engineering spanning all Server, Storage, and Enterprise Tools; Software; and Hardware. I developed and executed strategies to drive enterprise infrastructure transformation and to improve program management effectiveness. From an administrative perspective, I oversaw multi-year program budgets of up to $60M.► Captured $50M in cost savings over 5 years from the design of a new infrastructure architecture that featured server virtualization, innovations in enterprise storage (tiered storage and data de-duplication), and optimization of the core network environment.

Round Rock, Texas, Us

To culminate a successful 7-year tenure with Dell, I led an internal professional services team focused on the delivery of infrastructure solutions across EMEA IT. I also directed a program to consolidate multiple Sales and Order Management systems to the Oracle E-Business Suite (EBS).I served in earlier roles with Dell (1994-2006) as an IT Platforms Manager, Technical Architect, IT Project Manager, and Implementation Manager.

Bachelor Of Science - Equivalent

Retail Business Strategies Executive Program

It Leadership Development Program (Cash Catalyst)

Education record