Dave Tidwell work email
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Dave Tidwell personal email
Experienced enterprise contact centre, CX, EX, UC, IT, SIP, Networking and Telecommunications solutions executive, driving growth, strategy and executing on its mission at http://www.qvccs.com. A proven business leader with a strong track record of success over circa 39 years in these industry sectors. Quo Vadis CCS Ltd is a specialist subject matter expert in Genesys Cloud CX, customer experience management, employee experience management and is contracted as subject matter experts to giants such as NTT DATA Inc. We design, build, test, migrate and transition contact centres from legacy on-premise ACD's to the worlds best customer interaction paradigm. It is all we do, and we do it for a living, daily!
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Executive DirectorQuo Vadis Ccs Ltd Jun 2023 - PresentLondon, England, United KingdomCall Centre and Contact Centre Solutions specialists -
Head Of Technical PresalesDigitalwell Jul 2022 - Jun 2023Monmouthshire, Wales, United KingdomHeading up our technical presales activities, supporting our clients and partners across Cloud & Data Management, Connectivity, Contact Centre, Managed IT, Security, Unified Communications, Telecommunications and Voice Networks -
Director, Strategic PartnersDigitalwell May 2022 - Jun 2023London, England, United KingdomLeading our strong global portfolio of Technology and Go-To-Market partners across the Unified Communications, SIP, Telecommunications and Contact Centre Solutions industry sectors.
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Managing Director (Uk) And CtoEleven Apr 2018 - May 2022London, United KingdomEleven is a dedicated Contact Centre solutions provider, consultancy and advisory organisation – with offices in Dublin and London; we operate and deliver globally. We do agile as a state of mind; not a buzzword on a program. We step in to help out, bringing additional focus and commitment to success. We work readily alongside incumbent suppliers and even within rigidly orchestrated projects that are in flight. We save time and we save money; we tackle small things; or big things; driven only by our clients success and getting there quickly. We focus on delivering rapid time to value. Eleven’s team are trusted by big and small brands and are led by well tenured multi-disciplinary experts, with the proven ability to help organisations shape, implement and structure their contact centre and customer experience engagement operations, no matter how complex. Eleven focuses on removing business/project challenges and delivering against business objectives, which covers all aspects of customer experience, from strategy development, planning and operational review through to detailed business improvement; yes, even complete solutions where they are required. -
Chief Operating OfficerTrivaeo Apr 2017 - Mar 2018London, United KingdomLeading by example with an established and successful cloud based provider of Business Applications to enterprises and companies of all sizes and shapes all over the world. Holistically integrated business applications suite that blends CRM with all of its traditional capabilities with asset management, project management, order management, accounts management, risk management, supplier management, eHR management (including 360 degree), reporting and much more. Integrated business rules and workflow with intelligent automation which drives efficiency and a competitive edge. Fully integrated with real time dashboards that help drive businesses of all sizes forwards and to greater things.
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Chief Operating OfficerAnana Ltd Feb 2010 - Nov 2016Bristol, United KingdomRunning Sales, Marketing, Business Development and Alliance/Channels, Events, Program and many other key operations for this nimble, high-tech systems integrator -
Director: Carrier Solutions Worldwide Markets And OffersAlcatel-Lucent Jan 2009 - Feb 2010Responsible for sales synergies, markets & offers in portfolio elements of Genesys Telecommunications, its markets, its partners and the Applications Software Group of product lines. Worked with a team of experts and specialists to build the 'bridge' between the technology, organizations, and sales-forces. Great fun, very challenging, exciting and entirely rewarding! -
Director: Global Voice Platform Sales ExecutionGenesys Jan 2007 - Jan 2008Orlando, Florida AreaA hybrid role to ensure our success across new markets and strategic management of global sales initiatives -
Director : Channel Management And Business Development (Global)Genesys Nov 2004 - Dec 2006Toronto, Canada AreaResponsible for major OEM business development, growth and nurturing of channel network and contribution to the overall channel program. Please note this was originally in the form of VoiceGenie Technologies Inc until May 2006 when we were acquired by Genesys Telecommunications Labs
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Regional Sales ManagerVoicegenie Technologies Inc Oct 2003 - Jan 2005Toronto, Canada AreaI have responsibility for all VoiceGenie commercial activity in the UK, Ireland, France, Spain, Portugal and Africa.
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Senior Account ManagerNortel Networks Mar 2001 - Oct 2003Responsible for all Nortel Networks IVR (Periphonics) sales into Vodafone Group of Companies. -
Senior Account ManagerNortel 2001 - 2003
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Director - Large AccountsVocalis Group Plc Oct 1999 - Mar 2001Sales Responsibility into key target accounts for Vocalis' own Speech Recognition Technology, platform solutions and services
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Regional Vp Of SalesVaretis Communications 1998 - 2000
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Regional Vice PresidentVaretis Ag Jan 1994 - Sep 1999Sales responsbility for the worlds leading Directory Assistance solutions provider. I represented Varetis (pc-plus Communications) in the UK and in the USA during this tenure.
Dave Tidwell Skills
Dave Tidwell Education Details
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Communications & Security Group UkTelecommunications, Superheterodyne Communications
Frequently Asked Questions about Dave Tidwell
What company does Dave Tidwell work for?
Dave Tidwell works for Quo Vadis Ccs Ltd
What is Dave Tidwell's role at the current company?
Dave Tidwell's current role is Executive Director.
What is Dave Tidwell's email address?
Dave Tidwell's email address is da****@****ana.com
What schools did Dave Tidwell attend?
Dave Tidwell attended Communications & Security Group Uk.
What skills is Dave Tidwell known for?
Dave Tidwell has skills like Telecommunications, Voip, Ivr, Contact Centers, Telephony, Enterprise Software, Cti, Ip, Call Center, Solution Selling, Managed Services, Sip.
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