Dave Whaley Email and Phone Number

Results driven, passionate, high performance, hands-on Operations Professional with over 20 years experience, proven leadership experience improving aggregate performance of large operations. Proven record of delivering significant bottom line value through partnering with internal and external resouces to grow and retain revenue, enhance and sustain quality to ensure brand integrity and optimize the customer experience, aggressively reduce costs, improve and maintain productivity, and develop both subordinate management and front-line workforce. Strong people and team leadership skills with ability to plan, direct, and execute to achieve organizational objectives. Dave has also worked within the corporate offices to initiate and implement nationally relevant large dollar and service opportunities captured from improved field compliance. Results were expedited and sustained by developing the right strategies with the right people and inter-departmental team building – all resulting in improved revenue, revenue quality, service quality, data integrity, and cost reduction. Through active monitoring and follow-up methodologies, all results have been sustained.Specialties: • Leadership• Operations Management• P&L Management• Revenue Quality & Retention• Customer Focused• Strategic Planning & Execution• Safety & Security• Change Management• Performance Management• Industrial Engineering & Lean Six Sigma• Process Improvement with Sustained Results• Strong People Skills: Recognition / Accountability• Selecting / Developing Talent • Operations Start-up / Shut Down• Compliance Assurance