Dave Whaley Email & Phone Number

Initiated, directed, and executed corporate business agenda for implementation among national field operations ensuring timely, maximum, and sustained results. Initiated and executed high dollar post-integration opportunities to enhance and improve both revenue and service quality. Identified and removed post-integration redundancies. Led national Profit Improvement Program to remove $22M cost through industrial engineering techniques and related productivity enhancements. Worked with Procurement to remove $7M annual excess cost from field operations. Improved revenue recovery by $12M annually by bringing greater focus and compliance to field package reweigh and re-dim. Managed $10.7M rebranding initiative to uniform 24K employees. Recovered additional $1.7M annual revenue through field attention to quality and turn-in compliance.

Directed operations in northeast region supporting $200M annual revenue; 30 locations; multiple air and truck nodes; approximately 800 employees, 75 subordinate management. Improved all results through strong dotted-line relationships with sales, finance, industrial engineering, human resources, fleet, building & facilities, real estate. Maximized revenue growth and quality through active collaboration with sales – team selling, density selling, customer retention and penetration initiatives. Led region to #1 national standing – criteria: growth, cost, service, safety - two years through active leadership, effective communication, training, recognition, and accountability. Developed strong customer focus among all personnel, increasing customer satisfaction. Improved management performance and bench strength through active succession planning. Drove progressive and sustained savings through engineering based process improvement, training, emphasis on personnel safety, loss and damage reduction, and weekly, monthly, and year over year tracking of elemental results. Instituted MBC / TSM to optimize, control, and continually improve all components of performance. Improved morale and engagement through regular station visits, open forums, one on ones, personal accessibility, and training.

Various field multi-facility operations in southern California, Indiana / Kentucky, east Texas / southern Lousiana / Mississippi. Managing cost, service, business retention & penetration, safety, personnel development.

* Special Assignment - part of team to initiate operations in British Columbia* Service Center Manager* Industrial Engineering* Supervisor* Driver