David Worth Email & Phone Number
@portlandgeneral.com
4 phones found area 503 and 800
LinkedIn matched
Who is David Worth? Overview
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David Worth is listed as Information Technology | Modernizing Electrical Systems | Customer Experience | Utilities | Energy at Sage Utility Solutions Inc, a company with 4 employees, based in Portland, Oregon, United States. AeroLeads shows a work email signal at portlandgeneral.com, phone signal with area code 503, 800, and a matched LinkedIn profile for David Worth.
David Worth previously worked as Partner and Principal at Sage Utility Solutions Inc and Principal Advisor at Zakti. David Worth holds Bachelor'S Degree, Business Information Systems from Linfield University.
Email format at Sage Utility Solutions Inc
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AeroLeads found 1 current-domain work email signal for David Worth. Compare company email patterns before reaching out.
About David Worth
With over 20 years of experience in the energy sector, I am a passionate and driven IT leader who delivers process and IT solutions that enhance customer experience and operational efficiency. I have a strong background in business information systems, customer relationship management, and solution delivery, and I enjoy working with diverse and collaborative teams to achieve shared goals. I was the Divisional Chief Information Officer at Portland General Electric until August 2023, where I led the IT and technology effort to modernize the electrical system’s capabilities to support Oregon’s energy journey.In my role as Divisional CIO, I was responsible for driving outcomes for customers by managing the IT portfolio for asset & work management, mobile, grid, emergency operations, and bulk energy management systems within PGE’s utility operations. I oversaw the design, implementation, and maintenance of innovative and reliable IT solutions that met the needs and expectations of internal and external stakeholders. I also leveraged my previous experience as the Director of Customer Engagement Transformation, where I directed a comprehensive program to improve PGE's customer experience and operations by replacing legacy systems, optimizing business processes, and developing customer strategies. I applied my skills in process improvement, CRM, and solution delivery to ensure the success and sustainability of the transformation initiatives.
Listed skills include Program Management, Project Management, Scrum, Quality Assurance, and 19 others.
David Worth's current company
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David Worth work experience
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Partner And Principal
CurrentPartner and Principal of Sage Utility Solutions. We are utility technology experts with a passion for customer success. As partner and principal, lead technology and offering strategy based on the needs and trends within the industry. Deliver exceptional results for our customers in the area of grid modernization, system selection, strategic planning and.
Principal Advisor
CurrentBusiness and Technology consulting for businesses and non-profits in the Pacific Northwest, centered in Portland Oregon. Provides Fractional-CIO services, Leadership Development, and Board Advisory services. With 25 years in IT, I help organizations by developing IT strategies, evaluating IT team performance and skills, implementing advanced software.
Divisional Chief Information Officer
Lead the IT and technology effort to modernize the electrical system’s capabilities to support Oregon’s energy journey. Our team drives outcomes for customers by delivering process and IT solutions for asset & work management, mobile, grid, emergency operations, and bulk energy management systems within PGE’s utility operations.
Director, Customer Engagement Transformation
Direct the implementation of a comprehensive transformation program designed to improve PGE's Customer Experience and Operations. Includes:- Replacement of Customer Information System- Replacement of Meter Data Management System- Business Process Design- Individual Performance Monitoring- Optimizing the staffing of operations staff to work- Customer.
Manager, Customer Systems Quality Assurance
- Responsible for Quality Assurance of PGE Customer Systems. Includes the following for customer applications: Functional Testing Regression Testing System Performance Testing Rate Maintenance
Manager, Application Development
- Manage the software development resources necessary to successfully implement the PGE Smart Meter project.- Direct the work of over 40 individuals through four Supervisors to implement Lean/Agile software development strategies to accomplish the satisfaction of software requirements for the Smart Meter Project: - Seven Scrum Teams - BA/SystemArchitecture.
Business Systems Architect
Direct accountability for Business Requirements, IT Quality Assurance, and Release Management for PGE's Aumated Metering Infrastructure initiative (aka Smart Meters), a multi-year project. This is a critical component of PGE's contribution to the Smart Grid.Business Requirements are accomplished utilizing Business Process Management (BPM) methodology and.
Project Manager
- Design, plan and lead the PGE Web Initiative, a > 2.8 million dollar, 18 month project. - Primary responsibilities include: - Scoping, planning, and estimation leading to project plan development- Development of work breakdown structure- Oversight of project process on a day-to-day basis- Creation and implementation of iterative software development.
Contact Center Supervisor
- Supervise a team of 18-28 Contact Center Representatives and 3 leads in the Tualatin Contact Center.- Conduct regular 1:1’s, reviewing scorecard performance and individual employee development plans. Utilize multiple tools to incent and encourage CSR performance in customer service.- Lead and participate in the hiring of classes of new Contact Center.
Contact Center Technologies Supervisor
Design and implement annual scorecards and performance plans, meet regularly with direct reports to measure progress and provide guidance to staff regarding their personal career goals.Design operational work processes for team and Contact Center staff.Provide support for Network Communications functions such as WTC PBX installation, on-call coverage and.
Ivr Administrator
Telecommunications Manager
- Responsible for the maintenance, upgrades, and implementation of telecommunications equipment including PBX, IVR, Symposium Call Center Server, Meridian Mail, ISDN PRI and standard T1, including NI2 call by call selection, 56K and fiber.- Call Center operations management including report, forecast, and process design and implementation.
Call Center Coordinator
- Responsible for development and maintenance of contact center reports.- Statistical analysis.- Manual contact center workforce scheduling.- Development, implementation, and monitoring of contact center service level processes.
David Worth education
Bachelor'S Degree, Business Information Systems
Education record
Frequently asked questions about David Worth
Quick answers generated from the profile data available on this page.
What company does David Worth work for?
David Worth works for Sage Utility Solutions Inc.
What is David Worth's role at Sage Utility Solutions Inc?
David Worth is listed as Information Technology | Modernizing Electrical Systems | Customer Experience | Utilities | Energy at Sage Utility Solutions Inc.
What is David Worth's email address?
AeroLeads has found 1 work email signal at @portlandgeneral.com for David Worth at Sage Utility Solutions Inc.
What is David Worth's phone number?
AeroLeads has found 4 phone signal(s) with area code 503, 800 for David Worth at Sage Utility Solutions Inc.
Where is David Worth based?
David Worth is based in Portland, Oregon, United States while working with Sage Utility Solutions Inc.
What companies has David Worth worked for?
David Worth has worked for Sage Utility Solutions Inc, Zakti, Portland General Electric, 1-800-Reconex, and Eas.
How can I contact David Worth?
You can use AeroLeads to view verified contact signals for David Worth at Sage Utility Solutions Inc, including work email, phone, and LinkedIn data when available.
What schools did David Worth attend?
David Worth holds Bachelor'S Degree, Business Information Systems from Linfield University.
What skills is David Worth known for?
David Worth is listed with skills including Program Management, Project Management, Scrum, Quality Assurance, Process Improvement, Cross Functional Team Leadership, Business Process Improvement, and Agile Methodologies.
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