Key Responsibilities: Created and maintained KPI reporting to provide accountability for teams affecting Merchandise Operations; monitored international sales and shipping cost numbers and worked with 3rd party international shipping provider on concerns; monitored processes to insure adequate item progression and identified/anticipated issues or delays.˖ Maintained reporting on receipts and inbound merchandise to prevent blockages in processes˖ Worked with Buyers, DC, Photo, Production, Planning and Merchandising teams ensuring launch deadlines were met˖ Collected data from buying and merchandising teams to set priorities for workflow of team˖ Performed routine inventory checks ensuring all inventory online. Identified and fixed underlying system issues: pricing, feed, missing SKU/attribute, categorization/taxonomy issues ˖ Performed Regression/UAT for platform or WMS updates affecting inventory movement˖ Tracked inventory for “Sample Store” ensuring accurate inventory movements˖ Worked with IT & Merchandising team for to ensure accurate feeds for International launches assuring 3rd party international provider’s database accurately prepared ˖ Made any necessary updates for International brand/item restrictions to comply with brand guidelines and/or international law˖ Systematically maintained sample requests within WMS and monitored for systematic issues˖ Provided guidence to Copy, Merchandising and photo teams workflow and priorities˖ Searched website issues, diagnosed root cause and collaborated with appropriate teams to correct˖ Created SOPs/Training documentation related to item setup & inventory concerns

Key Responsibilities: Tracked and ensured receipt of product samples for 100% of inventory; designed and implemented process of completing copy, photo, merchandising, and release of items to website; setup, QA and manage promotions for the website.˖ Updated and maintained coupon banks˖ Updated site taxonomy˖ Assisted Customer Service with web based issues˖ Tracked launch items ensuring items ready for timed global launches ˖ Designed/lay-out team requirements for site re-platforming and collected required data for migration˖ Identified and created necessary custom attributes

-Review incoming PO's for errors.- Accurately record and document errors in photograph and written form to ensure proper charge-backs to vendors.

- Receiving - ensure accuracy of PO's, assign SKU locations and systematically receive PO's- VAS - Correct errors found in receipts: reticketing, packaging, labeling, etc. - Case Reserve - Inventory receipts as well as pull items for active item replenishment- Accurately and efficiently pick and pack customer orders- Hospital, Wave Research, and Order Compliance - Identify and correct errors in picking and packing, while systematically reviewing progress on all outbound orders and ensuring orders are shipped within time allowed by company policy, led shift to achieve 99.997% order compliance during peak season of Black Friday through December 31st.- Shipping - Identify problem packages and address issues, load trailers and complete manifests