Dave Mouyal Email & Phone Number

Centreville, Va, Us

Washington, Dc, Us

Washington , Dc, Us

* Acted as System/Network administrator of internal corporate LAN through management of local Active Directory domain controllers, Exchange 2003 server, VPN connectivity via RRAS, and various Solaris/Linux servers performing hosting tasks as well as data backup tasks to our Sun StorageTek array and tape autoloader* Spearheaded and followed through on internal network revamp initiative involving replacement of existing Cisco switches and PIX firewall equipment with Extreme Networks and Watchguard makes, respectively, and performed full configuration of * Directly provide support to both inside and outside sales teams in terms of assisting * Evaluate customer’s systems requirements; identify and source compliant products and assist in the preparation of required proposals, as needed* Deliver customer satisfaction by ensuring compatibility with related systems and compliance to the customer’s specifications and requirements* Integrate system/solution components, test, install, and implement solution and provide post sale support if necessary* Remain current regarding Information Technology initiatives and their connection with current customer needs to develop “bundled” solutions* Remain knowledgeable of federal government Information Technology initiatives and overall federal government networks and their associated infrastructure* Serve as technical contact on large government contracts* Support Sales and Marketing efforts by attending industry and customer shows and events, as needed* Make customer visits (accompanying Sales representatives) to maximize key opportunities, as needed

Fairfax, Va, Us

* Provide first-level support for various Tier-1, 2, and 3 telecom carriers utilizing the company’s proprietary BillTrak Pro© branded line of products used for facilitating electronic invoice loading and processing and the carrier-access billing level* Respond to customer-logged issues varying in scope from best-practices questions to specific application error messages that customer cannot resolve, the latter often necessitating verification of configuration directives as well as validating specific Oracle database entries* Analyze contents of raw invoice files of various formats including CABS, SECABS, and EDI* Communicate with Engineering team on issues that cannot be resolved at first-level support* Communicate advisories and patch releases to customer base

Fairfax, Virginia , Us

* Onsite installation and maintenance of computer/network hardware and software* Provide technical support via call center to university faculty, staff, and students* Occasionally service networking hardware (switches, hubs, etc.)* Occasionally provide installation of Cat5 cable inside university structures