Dave Chin Email & Phone Number

Sydney, NSW, AU

Sydney, New South Wales, Australia

Singapore, Singapore

Establishes regular cadence with Customers to achieve success within their SaaS / CCaaS environment. Works closely with Business and IT leaders to meet KPIs through Change Management and Adoption of new technologies and methodologies.- Owns Customer Lifecycle- Verifies all customers achieved satisfaction through measurable results and feedback during.

Singapore, Singapore

Focused on Designing and Delivering programs for Partners and Internal Sales teams across 6 regions within Asia Pacific, in areas of competitive replacement, migrations, and Hybrid adoption. Use vast Customer Knowledge to educate, validate, and grow program consumption. Meet goals set out to ensure success.

Singapore, Singapore

Lead 6 regional teams of Consultants across APAC. Teams were responsible for developing Contact Centre solutions which integrated various communications and messaging technologies with complex backend systems. Help and mentor teams to meet sales targets. Hire and develop talent to build and enhance each regional team.Built ongoing relationships with.

North Sydney, New South Wales, Australia

Lead Pre-sales team in Australia/New Zealand, focused on positioning Contact Centre solutions into Enterprise Customers. Focused on integration via CTI with CRM, SIP, IVR, Workforce Management, Call Recording, and Reporting environments.

North Sydney, New South Wales, Australia

Provide technical consulting to prospective Genesys Customers. Focused on systems integration through CTI, to backend technologies including CRM, IVR, Workforce Management, Call Recording, and various Legacy systems.Design and validate complex architectures, to integrate with customer's environments.Build and deliver presentations and demos for prospective.

San Francisco, California, United States

Lead team in charge of Building Demonstration Environments for Global Sales team. Team builds working Genesys environments for Pre-sales Engineers to take to customer meetings on laptops. Team builds multi-system demonstration kiosks for Trade Shows and Industry events.Designed real-world Customer scenarios for team to incorporate in the demonstration.

Carlsbad, California, United States

Presented features and capabilities of the Adante Internet suite. Built Demo solutions and pilots.Developed and maintained relationships with key stakeholders to facilitate sales and identify new business opportunities