Operations Engineer
CurrentCoordinating Operations of the following Customer Support Team, Product Development Team, Communication and Public Relationships Team.From assessing escalating support issues to on-going documentation to implementation of customer support technologies. From product reach forecast, to coordinating design, programming, testing, release and maintenance.Establishing and maintaining B2B Relations and strategic alliances with third parties such as TripAdvisor, Edicom and other players in the Hospitality IT industry.