Professional graduated in Social Communication by ESPM, with international experience, mastery of the English language and extensive experience in the Revenue Operations, working in large national and multinational companies, especially the SaaS segment. Expertise in planning strategies and managing guidelines focused on the commercialization of new business, aiming to achieve the company's goal and increase market share. Consolidated experience in strategic marketing, market research and competition analysis, in order to identify new opportunities and contribute to commercial actions with immediate and positive impact. Active participation in the analysis, mapping and structuring of processes, in order to promote a quality service, customized and personalized to the client, focusing on its retention, experience and success. Strong performance with scope assembly, pricing and adaptation of the offers according to the demand and profile presented by the client. Solid knowledge in sales analysis, CRM, management reporting, KPIs monitoring and provision of subsidies to support decision making. Highly qualified professional to manage and lead people, working with high performance team leadership, dedicated to functions and focused on results.Keywords: Revenue operations, strategic marketing, market intelligence, market research, competition analysis, process analysis, process mapping, process structuring, customer experience, customer success, new business, CRM, sales analysis, communication strategies, management reports, indicators, KPIS, people management, SaaS, Scrum.
