Davi Amaral Email & Phone Number

Santa Monica, California, Us

Support sales initiatives and flexibility to work in different markets in geographic areas. Work with management to maintain customer relationships between sales, merchandising and operations for all large & small format “off premise” stores. Effectively service all customers in a safe, productive and professional manner in compliance with Red Bull exceptional standards.

Sebastopol, Ca, Us

Generated business growth by boosting sales volume in assigned territory by exceeding KPI targets through strategic account management and effective sales techniques.Maintained strong client relationships with existing B2B clients through regular visits, ensuring optimal stock levels and proper merchandising for maximum product visibility.Expanded customer base by new business development; implementing successful onboarding strategies. Increased sales potential by installing branded fridges to showcase products and enhance brand recognition.Developed and maintained strong relationships with retail partners and decision-makers to implement national and local marketing programs, resulting in high customer satisfaction.Ensured a safe and secure warehouse environment through regular inspections, equipment maintenance monitoring, and driver behavior assessments.Elevated brand presence by ensuring all accounts reflect the company's position as the natural energy brand and surpassing competition.Maintained accurate inventory data through conducting audits and managing/monitoring inventory levels using established company processes.Analyzed performance metrics and daily sales data to identify trends and implement strategic improvements.

San Francisco, Ca, Us

Thrived in a fast-paced environment consistently exceeding customer, partner, and internal team service expectations.Resolved diverse support needs (presales, product access, account sign-in, license fulfillment) efficiently, ensuring timely and accurate issue resolution.Championed cross-functional collaboration to deliver streamlined service solutions, improving overall customer satisfaction.Leveraged subject matter expertise in Autodesk Account policies, processes, and tools to empower customers. Delivered clear information through product feature presentations and "how-to" sessions, enhancing customer knowledge and adoption.Proactively identified and escalated critical customer issues, contributing to continuous service improvement.

Spearheaded Branding Department: Developed and implemented a comprehensive branding strategy through customer research, market analysis, and buyer persona definition.Secured New Corporate Clients: Utilized market research and life event analysis to identify high-potential clients, resulting in successful client acquisition visits. Utilizing cold-calling, lead prioritization, lead nurturing / warming techniques.Optimized Pricing Strategy: Leveraged market analysis to establish a competitive pricing structure that maximized sales potential.

I had the pleasure of spending 5 years raising my 2 beautiful daughters.Oversaw all aspects of household operations, ensuring a safe, nurturing, and stimulating environment for children (ages 2 and 5).Developed and implemented daily schedules, managed budgets, and prioritized tasks to optimize efficiency.Implemented creative learning activities and fostered a love of exploration and discovery in children.Cultivated strong communication and interpersonal skills through active listening, conflict resolution, and tailoring communication styles to different personalities.Honed problem-solving and critical thinking abilities by devising solutions to meet children's needs and address unforeseen challenges.

New York, Ny, Us

Cultivated a Fun & Engaging Customer Experience:Greeted customers warmly, actively listened to their needs and preferences, and provided personalized recommendations for glasses and sunglasses.Leveraged in-depth knowledge of Warby Parker's extensive eyewear collection (materials, styles, lens options) to confidently answer questions and guide customers towards the perfect fit.Utilized strong interpersonal and communication skills to build rapport and create a positive and memorable shopping experience, fostering customer satisfaction and repeat business.Exceeded Sales Goals & Contributed to Store Success:Achieved or surpassed individual and team sales targets by effectively demonstrating product features and benefits, highlighting Warby Parker's value proposition.Proactively offered add-on sales opportunities, such as lens upgrades and cleaning kits, to maximize revenue generation.Maintained a clean and organized store environment that showcased the Warby Parker brand and encouraged product exploration.Championed Warby Parker's Mission:Explained and promoted Warby Parker's "Buy a Pair, Give a Pair" program, fostering customer connection with the company's social impact mission.Embodied Warby Parker's values by providing exceptional customer service and contributing to a welcoming and inclusive store atmosphere.

Lausanne, Ch

Elevated Brand Awareness and Sales:Increased sales of Nespresso machines and capsules by 15% through targeted product demonstrations and personalized customer consultations.Successfully launched new Nespresso product lines by creating engaging in-store presentations and exceeding sales targets for new machines and capsules.Consistently ranked among the top 20% in sales within the region for exceeding sales goals and driving brand preference.Enhanced Customer Experience and Loyalty:Achieved customer satisfaction through exceptional product knowledge, personalized recommendations, and exceptional service.Developed a loyal customer base by building rapport, exceeding expectations, and offering post-purchase support and advice.Expertise and Sales Techniques:Leveraged in-depth knowledge of Nespresso brewing systems, capsule varieties, and brewing techniques to educate customers and effectively address their coffee preferences.Mastered upselling techniques by confidently presenting the benefits of Nespresso accessories and capsule subscriptions, leading to increased average order value.Successfully identified customer needs and budgets to recommend the perfect Nespresso machine and capsule combinations, maximizing customer satisfaction and sales conversions.

São Paulo, Sp, Br

In order to increase brand recognition I've organized a branding event for 1,500 people.My responsibilities included: * Market research* Defining events goals, and ways to measure succes* Planning, organizing and executing Event* Selecting vendors and negotiating contracts and rates.* Maintaining a professional relationship with providers* Evaluating budgets and expenditures* Ensuring guests had a good time* Communicating event impact* Utilizing event content in digital mediaCoordinated multitudinous Skol Sensation Event. (Ambev, also owns Budweiser). Created branding station, where through fun activities motivated the attendees to share their experience using social platforms, (facebook, twitter). Created co-branding alliances with nationwide media (magazines, radio and newsletter) for free advertisement

Södertälje, Se

Coordinated Scania's "Truck Driver of the Year" Competition through out Brazil, that resulted in strengthening the relationship between Scania and its clients, and creating awareness and contacting potential new clients.

Coordinated marketing jobs, by carefully analyzing the team’s skills and assigning them projects were they would make the biggest impact, in the shortest period of time.

São Paulo, Sp, Br

Responsible for coordinating the processes related to pre and selling real estate, financial calculations, inventory control, management of communication material for the entire sales team. Coordinated a team of 25 people Creation and control of processes and KPIs. Operational coordination of releases from sales of property (in situ)

Ciudad De México, Mx

Distributed 385 SKU Coca-Cola products in over 6,000 outlets, every day. Reduced cost by 5% through process analysis and staff trainingManaged 5 directs reports and coordinated 150 outsourced employees.Trained the delivery team to be a spoke person of the brand.Softwares used: CRM, SAP, Trackmarker, Management of reverse logistics.

Vinhedo, Sp, Br

Coordinated logistic reverse and inventory operation for Itau Bank.Responsible for strategic sourcing of ATMs, Office Hardware and Office Supply and Reverse Logistics. Implementation of vehicle tracking, scanners and data collectors process. Reduced cost by implementing telemetry.

Rio De Janeiro, Rj, Br

Responsible for distributing books in all BrazilPurchasing Management, strategic sourcing of supplies and equipment, and responsible for inventory and reverse logistic.Contract Management

São Paulo, São Paulo, Br

Internal and external marketing campaigns throught the usage of internal analytical tools.Coordinated events, campaigns, trade shows, portfolio reporting agencies, while finding creative ideas to strech a tide budget.Used the 40 year aniversay of Ultracargo in the industry, to create brand awarness, by developing a commemorative book.Created a Driver's Manual Ultracargo, which ended up being a reference in the industry.

Vevey, Ch

Routine warehouse operations, management processes for recovery of some carriers, customer management titles.

Postgraduate Degree, Branding And Marketing

2007, English And Business

Postgraduate Degree, Logistic

Bachelor'S Degree, Adminstration