My job involves transmitting meaning, and to make sure this takes place, my role is to custom-tailor messages to whomever their recipient should be - I am not a translator of words, I am a translator of meanings.Being extremely detail-oriented, I specialize in fields which require the most accuracy and attention - my passion are the bits-and-pieces materials that relate to very technical fields, such as all things IT, engineering, and technology (this means manuals, procedures, descriptions, and much more).

English classes for all levels, focusing on improving students' language skills in order to build fluency and linguistic strategies.

English Teacher for basic, intermediate, and advanced groups, as well as at preparatory courses for English proficiency certificate exams.

English teacher for basic and intermediate students. My priority was to help my students build self-confidence and resourcefulness in the language, so they could improve their linguistic autonomy.

Royal Caribbean International - M/V Grandeur of the Seas (Bahamian Flag) Cruise Ship – Guest ServicesOfficerThe position entailed communicating with American guests in order to oversee their general cruise experience, making sure all their needs had been met, and serving as a link between the company and its customers. Whenever guests had issues during their cruise, I was responsible for solving them, by contacting the personnel specialized in the areas the guests had problems with, and following up the resolution of these issues, up to the point guests were completely satisfied with the solutions.

Island Cruises - M/V Island Star (Bahamian Flag) Cruise Ship – Night PurserThe position entailed financial and administrative tasks, all focused on ensuring all guests had the most smooth experience possible. It also comprised managing issues guests experienced during their cruise, liasing with every respective department in order to make sure all guests' needs were met, and their overall experience was the best they could have.This job also gave me a great opportunity to brush up on my coding skills. As many tasks I had to perform were repetitive, I often had the chance of composing software routines to automate these tasks, which not only improved my computing skills, but also my language skills, as I often had to learn how to automate these tasks in different languages.Island Cruises - M/V Island Star (Bahamian Flag) Cruise Ship – Receptionist / Island Chat EditorAs a receptionist, I represented the face of the company I worked for. Therefore, in essence, my job was to translate the company's values in the everyday experience of guests, making sure all their needs had been met, and that they were also satisfied. This entailed taking in all their complaints and failed expectations and contacting the respective personnel in order to look into solving these issues, following up with the guests in order to make sure they had no problems and could therefore enjoy their trips.As the editor in charge of the onboard newsletter (Island Chat), I was in constant contact with all departments on the ship to collect the information they wished to publish on it. Having collected this information, it was my job to put it all together in an attractive, sensible, and timely fashion.