David A. Email & Phone Number

Parsippany, Nj

Provide 24 hour First Level support for EDIMS software at multiple Emergency Departments, including troubleshooting, diagnosis, appropriate escalation and system maintenance.Monitor Interface connections for EDIMS and other client software utilizing Corepoint and Mirth Interface applications.Provide Second Level support for Rap and Go Hospitalist application.Utilize Service Now tracking system for documentation of all issues.Provide IT support to company headquarters when required.Use SQL Server Management Studio to update requested records and resend charts.Work with local hospital IT teams to resolve EDIMS issues.

Parsippany, Nj

Supervise the Data Entry staff in a billing department serving over 30 Emergency Rooms across five states. Provide training, quality assurance measures, and performance statistics for the Data Entry Department. Provide accurate and daily reporting on output and current billing status of all hospitals and locations. Interface with all departments company wide regarding billing questions, coding reviews, and corrected claims.

Upper Saddle River, Nj

Supervised billing, collections, and reimbursement for five practices in the New York/New Jersey area including insurance and patient reimbursement.Effectively managed the company’s relationship with client doctors and office staff in a timely and professional manner.Monitored reports to ensure proper submission of claims in a timely manner and current status of the account receivables.Interacted with other departments within the company to ensure responsive and timely resolution of billing, insurance, and legal reimbursement policy changes.

Suffern, Ny

Supervised all billing, collections, and follow up activities for two Physician groups totaling over $8 million in annual revenue.Provided monthly reports of all billing and financial activities to both physicians and consultants for the practices, and answered relevant questions at monthly follow up meetings.Interfaced with client office personnel to provide high-quality and responsive service in regard to billing and collections issues.Utilized Practice Analytics software, Microsoft Excel, and Microsoft Access to provide advanced reporting capabilities for the practice’s financial activities.Developed and implemented policy and procedures for all billing, collections, and follow up activities. Reviewed billing and collection reports to identify and eliminate overall billing problems.

Pearl River, Ny

Implemented timely, high quality text and HTML email production for a leading branded consumer e-commerce company.Quality Assurance for all of Traffix Inc.’s email campaigns, totaling approximately 2 Billion Emails per month.Interfaced with List Managers and Marketing Department for copy approval and results of marketing campaigns.Analyzed report data obtained from the Infiknowledge reporting interface and in-house reporting mechanisms for overall trends and strategies for increasing response rates.

White Plains, Ny

Assisted clients in resolution of account inquiries in a professional and courteous manner.Collections activities for all accounts including insurance carriers, clients, employers, attorney and other responsible parties.Follow-up on accounts receivable reports, answer correspondence in a timely fashion.

Portland, Me

Facilitated the collection of reimbursement for services rendered by a large Infusion and Respiratory Therapy company.Acted as a resource for all personnel regarding reimbursement issues.Negotiated with case managers regarding services for new and established patients.Provided and demonstrated leadership by customer service responsiveness, team-building approaches and quality assurance measures.

Certificate - Medical Office Management, Medical Insurance Specialist/Medical Biller, Certificate

CDM provides an intensive 10 week Medical Billing and Office Management course covering all aspects of Billing and Office related functions.

Certificate - Music Performance And Theory, Guitar, A

Musician's Institute Certificate for a very intensive one year course covering Music Theory, Performance, Reading, and Stagecraft.

English Language And Literature, Film, Semiotics