David Dowell Email & Phone Number

Seattle, WA, US

Own the E2E QA experience for Fire TV Services. Utilize Java, Python, and Ruby to monitor and validate back end services, enabling the team to deliver high-quality experiences and to ensure our customers love our products!

Redmond, Washington, US

• Implemented data quality monitoring system; team incident response decreased 6.1 hours.
• Migrated on premise tracking database to Azure; created REST APIs for internal data consumption.
• Implemented continuous integration solution for team service code; automatic build and execution of code changes increased reliability by 12%.
• Created custom report solutions, including one to manage >$1MM in internal device assignment.
• Drove the team Service Maturity initiative by cataloging and assessing all team services. Identified areas of improvement and drove those to completion.
• Created and maintained team Key Performance Indicators (KPIs) for bi-weekly manager review. Helped team increase internal selfhost participation by 28%.

Redmond, Washington, US

• Drove division-wide prototype device selfhost program. Designed tracking SQL database and ASP.net reporting solution to provide hourly data on device usage.
• Exposed collected selfhost data to internal teams via REST api implementation.
• Created end-to-end data analysis solution using telemetry-based markers to investigate faulty device updates for external customers.

Redmond, Washington, US

• Utilized instrumentation-based framework to generate state-driven testing for Windows Phone components.
• Joined the Windows OS Fundamentals team to help drive data driven quality and performance via instrumentation.
• Headed a division-wide virtual team tasked with monitoring instrumentation adoption.

Redmond, Washington, US

• Generated test automation for new features developed within an internal tools team focused on telemetry data collection.
• Shared ownership of testing activities for defect collection and software quality on Windows Phone devices.
• Owned all test activities for device automation framework for Windows Mobile devices.
• Wrote, reviewed, and maintained technical documentation for direct test team.
• Monitored test pass results to identify regressions.
• Completed lead duties for vacation relief.

Bellevue, WA, US

• Generated regular and on-demand reports derived from SAP data warehouse.
• Drove end-of-month process for closing financial records.
• Added efficiency improvements by introducing simple automation concepts to existing processes.

Bachelor Of Science (B.S.), Cellular And Molecular Biology

Bachelor Of Science (B.S.), Computer Science