David Kemp Email & Phone Number

Brisbane, Queensland, Australia

Australia

• As an Independent Business and Technology Consultant, I have been instrumental in helping various clients enhance their business, IT, and cybersecurity environments. My role involves assessing current states.
• Conduct comprehensive assessments of clients' business, IT, and cybersecurity environments.
• Identify opportunities for operational efficiency, cost savings, and improving cybersecurity posture.
• Develop and implement strategic plans that align IT initiatives with business objectives.
• Collaborate with senior leadership and internal stakeholders to understand business challenges and inform IT strategies.
• Lead change management initiatives to ensure smooth transitions and minimal disruption.

Robina, Queensland

As the Director of Infrastructure and Operations at Foxtel, I led the strategic direction of enterprise technology initiatives, ensuring alignment with the company's vision. Collaborating closely with the executive team, I played a pivotal role in driving business success through technology.Key Achievements:Spearheaded a 2.5-year program for enterprise.

Robina, Queensland

In this role, I strategically led enterprise infrastructure and services supporting revenue operations worth $1.9 billion p.a. Managing operational expenditure for Foxtel’s Infrastructure & Operations worth more than $20 million per annum. I actively embraced new technologies, ensuring operational efficiency and cost-effective practices.Key.

Robina, Queensland

Robina, Queensland

Robina, Queensland (Previously Austar)

• Manage IT Infrastructure supporting Foxtel's regional 700K+ subscriber base, 500 seat IP contact center and 500+ corporate users.
• Lead 20 IT professionals in the technology management, service delivery and operations of the IT infrastructure teams encompassing; Desktop services, Data Systems, Network & Communications & Architecture.Accountabilities
• Manage expenditure and Budget for IT Infrastructure teams totaling $10M annually.
• Manage IT system integration projects to ensure seamless migration to Foxtel based systems.
• Manage technology road maps and life-cycle for IT applications and infrastructure.

• Re invigoration of the call center to ensure cost savings and increase efficiencies through utilising ofkey platform benefits
• Expanding vendor relationships to support telephony and IVR through external vendor andmaintenance service providers
• Developing test plans for initial training and roll-out, and providing input into internal training center
• Management of all LAN, WAN, Firewall and VoIP network infrastructures, WAN service links, andperimeter and network device security, including high-level troubleshooting
• Designing, testing and managing WIMAX Wireless Broadband rollout to regional markets
• Managing Telephony team responsible for design and operation of all PABX, dialler, call recording, SIP enabled IVR, Telephony Servers and carrier services

• Rationalisation of IT expenses through the migration of Austar’s Regional ISP network to a VirtualISP solution
• Leveraging existing technology to deliver new features and services to customers, and ensurebusiness continuity and customer patronage
• Managing all LAN, WAN and VoIP network infrastructures, examining cost bases and identifying costsavings through internal vendoring
• Analysis of telephony costs and automated reporting/graphing of all call statistics
• Maintaining a continuous focus on innovation, improvement and cost reduction whilst maintaining and delivering new services

• Leading the development and implementation of IT strategy to align the project with companystrategy and objectives
• Management of engineering force responsible for delivery of project, maintaining an operational,design and architectural focus
• Vendor professional service management for contracted construction work in line with timelines andkey deliverable's
• Management of all LAN WAN and VoIP network infrastructures, service links and perimeter security within Austar’s Corporate and ISP network
• Acting as a Subject Matter Expert to address escalated issues with the Cisco/Telco infrastructure
• Management of the internal support for Austar’s H323

Canberra, Australian Capital Territory, Australia

• Senior Network Architect/Specialist;
• Manage design of IP network expansion
• High level troubleshoot issues with packet switched infrastructure
• Test emerging communications technology, and produce reports
• Produce technical architecture documentation and project submission’s
• Provide technical and management advice to the project cell’s and senior management.

Master'S Degree, Business Administration And Management, General

Electronic Engineering

Passed Matriculation