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David Lind Email & Phone Number
Senior Director, B2B Digital Sales Innovation
at
Staples
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✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Director, B2B Digital Sales Innovation
Location
Belmont, Massachusetts, United States
Company size
Who is David Lind? Overview
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Quick answer
David Lind is listed as Senior Director, B2B Digital Sales Innovation at Staples, a company with 32101 employees, based in Belmont, Massachusetts, United States. AeroLeads shows a matched LinkedIn profile for David Lind.
David Lind previously worked as Director, Product Owner, Service Digitization & Automation at Liberty Mutual Insurance and Sr. Product Owner, Digital Service at Liberty Mutual Insurance. David Lind holds Mba from Boston College - Wallace E. Carroll Graduate School Of Management.
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Staples
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Profile bio
About David Lind
As a Director of Digital Product at Liberty Mutual Insurance, I lead a team of product managers, and we partner closely with engineering to deliver innovative and user-friendly digital service solutions that drive business efficiency, and enhance customer satisfaction, loyalty, and retention across multiple brands and platforms.My passion is leading and developing talented teams to achieve their individual potential, while delivering value back to the business. I have experience across the digital landscape, including web chat & bot strategy and implementation, workflow and task management technology, robotic process automation, digital customer onboarding, and identity and access management. I leverage my skills in customer journey mapping, data analysis, and agile project management to create and optimize seamless and personalized customer experiences across various touchpoints. I also collaborate with cross-functional teams and stakeholders to ensure alignment of business objectives, customer needs, and technical capabilities. I am proud to have contributed to the improvement of customer satisfaction scores, operational efficiency, and cost savings through my product vision and execution. My mission is to empower customers to self-serve and access information and support anytime, anywhere, and on any device.
Current workplace
David Lind's current company
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Staples
9 roles · 26 years
David Lind work experience
A career timeline built from the work history available for this profile.
Director, Product Owner, Service Digitization & Automation
Current- Lead team of talented Product Owners through business transformations, focusing on staff development and career growth. Annually recognized as an empathetic, employee-centric People Leader.- Expanded Automation portfolio that generated millions of dollars in savings and premium growth across Service, Claims, Finance, and Product. Streamlined ownership of.
Nov 2020 - Present
Sr. Product Owner, Digital Service
- Drove Digital Transformation through adoption and adaptation of Customer Centric Agile Development approach for Liberty Mutual. Served as senior leader on pilot team to pioneer change- Led redesign and implementation of improved digital customer onboarding experience for Liberty Mutual and Safeco brand customers. Increased customer throughput, reduced.
Jun 2017 - Nov 2020
Director, Customer Experience Design, Lifecycle Management
- Created a repeatable approach to Customer Experience Design that became the standard for the Customer Advocacy Office. The process leveraged robust qualitative and quantitative customer research to understand current state experience, which was used to facilitate ideation and design with cross-functional partners and decision-makers.- Developed and led a.
Apr 2015 - Jun 2017
Manager, Special Projects - Digital Self-Service
- Performed squad Product Owner responsibilities for digital self-service portal, as team transitioned from Waterfall to Agile software delivery methodologies.- Engaged with front-line Service, Sales, and Claims representatives and leveraged other customer listening posts to inform future development and enhancement opportunities.- Doubled adoption of.
Jan 2011 - Mar 2015
Mba Marketing Intern
- Assisted in the launch of a new spinal fusion product, while retiring the legacy product
Jun 2009 - Aug 2009
Project Manager
Massachusetts Taxpayers Foundation
- Redesigned and launched new website for association
2007 - 2008
~1 yr
Association Coordinator
Managed day-to-day operations for three professional not-for-profits associations
2006 - 2007
~1 yr
Lit Director, Staff Supervisor, Counselor
2005 LIT Director (Aides Director)2004 Staff Supervisor (Village Director)2001-2003 Counselor2000 Assistant Counselor2005 Harold N. Finkelstein Leadership Award Recipient
2000 - 2005
~5 yrs
Team & coworkers
Colleagues at Staples
Other employees you can reach at staples.com. View company contacts for 32101 employees →
SH
Shawn Hogarth
Colleague at StaplesUxbridge, Massachusetts, United States, United States
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TA
Tiffany Acosta
Colleague at StaplesLos Angeles Metropolitan Area, United States
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MG
Mackenzie Gordon
Colleague at StaplesVentura, California, United States, United States
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TB
Trevon Bonwell
Colleague at StaplesKansas City Metropolitan Area, United States
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SL
Scott Leifling
Colleague at StaplesBurlington, Kentucky, United States, United States
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JB
Jeanna Brady
Colleague at StaplesMilford, Massachusetts, United States, United States
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SD
Sarah Deberardinis
Colleague at StaplesFranklin, Massachusetts, United States, United States
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CM
Candis Modeste
Colleague at StaplesTrinidad And Tobago, Trinidad And Tobago
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VC
Valerie Carlisle
Colleague at StaplesKansas City, Missouri, United States, United States
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CB
Curtis Blevins
Colleague at StaplesRichfield, Ohio, United States, United States
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Shawn Hogarth
Colleague at StaplesUxbridge, Massachusetts, United States, United States
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TA
Tiffany Acosta
Colleague at StaplesLos Angeles Metropolitan Area, United States
View →
MG
Mackenzie Gordon
Colleague at StaplesVentura, California, United States, United States
View →
TB
Trevon Bonwell
Colleague at StaplesKansas City Metropolitan Area, United States
View →
SL
Scott Leifling
Colleague at StaplesBurlington, Kentucky, United States, United States
View →
JB
Jeanna Brady
Colleague at StaplesMilford, Massachusetts, United States, United States
View →
SD
Sarah Deberardinis
Colleague at StaplesFranklin, Massachusetts, United States, United States
View →
CM
Candis Modeste
Colleague at StaplesTrinidad And Tobago, Trinidad And Tobago
View →
VC
Valerie Carlisle
Colleague at StaplesKansas City, Missouri, United States, United States
View →
CB
Curtis Blevins
Colleague at StaplesRichfield, Ohio, United States, United States
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3 education records
David Lind education
Bachelor'S Degree, Political Science And Government
Washington Semester Program - American Politics Seminar
FAQ
Frequently asked questions about David Lind
Quick answers generated from the profile data available on this page.
What company does David Lind work for?
David Lind works for Staples.
What is David Lind's role at Staples?
David Lind is listed as Senior Director, B2B Digital Sales Innovation at Staples.
Where is David Lind based?
David Lind is based in Belmont, Massachusetts, United States while working with Staples.
What companies has David Lind worked for?
David Lind has worked for Staples, Liberty Mutual Insurance, Johnson & Johnson, Massachusetts Taxpayers Foundation, and Smithbucklin.
Who are David Lind's colleagues at Staples?
David Lind's colleagues at Staples include Shawn Hogarth, Tiffany Acosta, Mackenzie Gordon, Trevon Bonwell, and Scott Leifling.
How can I contact David Lind?
You can use AeroLeads to view verified contact signals for David Lind at Staples, including work email, phone, and LinkedIn data when available.
What schools did David Lind attend?
David Lind holds Mba from Boston College - Wallace E. Carroll Graduate School Of Management.
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