David Newton Email & Phone Number

Sydney, New South Wales, Australia

Sydney, Australia

Prepared cover memos, briefs and packs for AUSTRAC delegations for multilateral meetings within tight deadlines, including liaising with the Department of Home Affairs and DFAT. •Coordinated Australia's Response to requests for information from multilateral agencies (FATF/APG) and provided AUSTRAC's input for such requests that were lead by the Department of Home Affairs.•Successfully delivered a registration website and event app for the 2019 APG annual meeting. This involved:oThe co-management of a contract for the provision of event management software;oThe design and co-building of a the website and app with the provider of the software; andoThe creation of instructions for event participants to use the app and the undertaking of user testing of the app with internal stakeholders.•Liaised with foreign governments about signing Memorandums of Understanding (MOU’s) to share information.•Australia’s project lead for a FATF project on anti-money laundering and wildlife trafficking•Organised travel for AUSTRAC delegations including writing travel memos, drafting pre and post travel cables and liaising with the travel team and QBT to organise flights, accommodation, travel allowance and transport to and from airports.•Undertook event management for the 2019 APG annual meeting in Canberra that included:oThe management of 357 visa applications, including designing the process, training staff, allocating applications to staff, providing visa support letters and liaising with the Department of Home Affairs to fast track late applications;oA contract variation to obtain additional funds for the procurement of registration software and onsite support for the meeting;oStakeholder engagement with the APG secretariat, AFP and the hotel to organise event logistics including, registrations, catering, app notifications, official photo and virtual signage;oProcurement of lanyards, badges and tent cards and giftsoEvent support for the meeting

Canberra, Australia

• Worked as part of an agile team to help design new functions for the Department of Veteran Affairs (DVA) online claims portal, MyService.• Undertook Discovery and Alpha research and co-created research packs on DVA’s Income Support payments, the Permanent Impairment process, the Veteran Payment and Non Liability Health Care.• Sorted and clustered data and identified insights during user research synthesis sessions and co-created artefacts including personas, user journeys and empathy maps.• Organised user testing for the branch, including creating user testing and recruitment strategies and processes, leading user testing recruitment, preparing user testing interview packs and undertaking interviews with DVA clients.• Used excel to create a framework to analyse DVA user feedback to determine the status and amount of complaints that MyService had addressed and categorised DVA feedback so it could be used to inform user research.• Created a data framework to manage the branches data requirements at the branch, department and government levels• Set up Google analytics to evaluate MyServices usability and designed and implemented an evaluation framework in Google analytics for a pilot testing the usability of two different alpha prototypes of a Lifestyle Questionnaire.• Undertook the Scrum Master role for a branch team. This included leading and facilitating team daily stand-ups, sprint planning and sprint retrospectives; facilitating branch task sizing sessions, sprint planning and reviews; and managing team/branch sprint tasks and user stories using Jira software.

• Worked in the Programme Management Office (DHS side) for the Veteran Centric Reform Programme.• Acting Senior Project Officer (APS6) from September 2017.• Created government briefs and talking points for Ministerial meetings, inter-departmental and intra departmental committees for the Minister, Secretary and DHS executive. • Provided the branch’s input into government reports, including project status reports, reports on ICT deliverables for the DTA and Ministerial reports on quarterly interdependencies and ICT projects and coordinated the branch’s input into the General Manger’s weekly report.• Identified key lessons learnt in programmes and projects within the department that could be applied to the Veteran Centric Reform Programme.• Created Programme management documentation including Programme plan, Communications Plan and Project Plan.• Designed and managed a reporting and governance meeting calendar for the branch.

Canberra, Australia

Strategic Advice (previously Welfare Reform) Branch, Service Strategy.Research and Analysis Team: January -July 2017• Created a presentation comparing the Australian participation framework and mutual obligations with those of similar international counties for the minister.• Undertook research and analysis on topics used to inform SES staff and directors in the branch via factsheets and briefs concerning payment rates, NEETS, basic income, digital transformation in Canada, welfare service delivery, sharer rates and household incomes, and social impact.• Summarised academic research and NGO and government reports for internal branch useSimplification (August 2016- January 2017)• Contributed to simplification projects including grandfathering, discontinued payments and delivering welfare payments, by creating presentations, analysing data, undertaking research, creating reports and undertaking stakeholder management.• Supported the coordination of a department wide costing by tracking area responses.• Undertook research and analysis on mutual obligations and participation in support of an inter-department review.Welfare Reform (December 2015- August 2016)Undertook research and analysis on topics resulting in the creation of factsheets or input into government briefs. Topics included: WPIT and Simplification, tax reform, competition policy, the Innovation Agenda, the Digital Transformation Office, Cape York Welfare Reform, NDIS and German welfare reform.• Supported the coordination of responses from other department business areas for government briefs.• Created media summaries which provided the branch with news articles, reports and events.All areas:• Supported the branch to develop and maintain productive relationships with internal and external stakeholders, by supporting EL1’s, EL2’s and the National Manager through the preparation of stakeholder plans, creating meeting materials and attending meetings.

2nd Placement: Policy Team, Digital Transformation Office (DTO) (September to December 2015)• Designed the government policy for the Digital Marketplace via writing a new policy proposal, the creation of a cabinet submission and undertaking a costing.Contributed to the formation of a whole of government service delivery website via stakeholder engagement.• Undertook one week placement with the Digital Service Standard Team, to better understand the application of the standard and to experience a team working under the agile methodology.Indigenous and Multicultural Placement (June to September 2015).• Placement in Alice Springs to join remote servicing teams visiting remote Indigenous communities.• Provided a range of payments and services to Centrelink customers, including income management,advance payments, new claims, participation reporting and restoring payments.• Serviced a range of customers, including customers with English as a second language, and individuals with literacy issues, learning difficulties and/or disabilities.• Liaised with stakeholders in indigenous communities, including other local, state and federal government departments, NGO’s, local businesses and local community members.1st Placement: Income Management (IM) Team (February to June 2015)• Updated Operational Blueprints and communications materials (posters, videos, webpages), including preparing changes for possible budget scenarios.• Acted as a point of contact for Income Management in Rockhampton and Logan in Queensland and liaising with stakeholders from Prime Minister and Cabinet for the Schools Nutrition Program.

• Managed interactions between the Committee and stakeholders, including preparing tabled documents and managing files for a number of hearing parties.• Liaised with members of the public about the process of the hearing.• Assisted the Special Projects Manager by organising and managing the public document table, organising the hearing room and other administrative tasks.

Bachelor Of Commerce/ Bachelor Of Science, Major Commerce: Sustainability. Major Science: Geography. Minor: Conservation And Ecology., Distinction Average Across All Subjects

Activities and Societies: -President Monash University Oaktree Club (11/2012 -10/2013)

Diploma Of Government (Policy)