My functions include improving the quantity and quality of digitization.Responsible for streamlining the reporting of various non-financial KPIs and developing streamlined reporting for the APAC region.Monitoring the improvement of inbound quality/sorting standard quality at Lufthansa Cargo Hub Frankfurt.Responsible for ensuring that all processes and quality are maintained and customer centric. Nominated as Business Process Management Representative. My responsibilities include… Show more My functions include improving the quantity and quality of digitization.Responsible for streamlining the reporting of various non-financial KPIs and developing streamlined reporting for the APAC region.Monitoring the improvement of inbound quality/sorting standard quality at Lufthansa Cargo Hub Frankfurt.Responsible for ensuring that all processes and quality are maintained and customer centric. Nominated as Business Process Management Representative. My responsibilities include improving the quantity and quality of digitization. Responsible for streamlining the reporting of various non-financial KPIs and developing simplified reports. Monitoring the improvement of inbound quality/sorting standard quality at the Lufthansa Cargo Hub in Frankfurt. Monitoring and coordinating the optimization of cargo loading to reduce congestion at the Lufthansa Cargo Hub, saving costs and increasing profitability. Show less

Main tasks and projects included• international projects focusing on the development of a central purchasing for indirect material• process optimization (optimization of interface between BPO and customer, project support, internal processes)• documentation and reporting (spend, KPI and management reports) Lufthansa Global Business Services GmbH (LGBS) is a Lufthansa business unit specialized in providing services for the whole Lufthansa Group. I worked for the department… Show more Main tasks and projects included• international projects focusing on the development of a central purchasing for indirect material• process optimization (optimization of interface between BPO and customer, project support, internal processes)• documentation and reporting (spend, KPI and management reports) Lufthansa Global Business Services GmbH (LGBS) is a Lufthansa business unit specialized in providing services for the whole Lufthansa Group. I worked for the department specialized in providing services in procurement with the aim to achieve more efficient processes and cost savings for all companies and business ventures within the Lufthansa Group. Show less