David Abshire Email and Phone Number
David Abshire work email
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David Abshire personal email
I am an experienced Learning Analyst with a proven history of working in the insurance and auto repair industries. I have worked in a variety of roles within the insurance industry. I’m skilled in Negotiation, Coaching, Training, and Customer Service. I have a strong background in the automotive repair industry and maintain my I-CAR Platinum certification. I use my experience to analyze and interpret reporting data and metrics to develop individual and group training plans. I use the training plans to coach new and existing employees to improve their skill sets with a focus on providing excellent customer service.
State Farm
View- Website:
- statefarm.com
- Employees:
- 90037
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Estimatics Team ManagerState Farm Aug 2022 - PresentTempe, Arizona, United States
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Learning AnalystState Farm ® Sep 2016 - Aug 2022Tempe, Arizona, United StatesAnalyze and interpret reporting data to develop individual and group training plans. Coach new and existing employees to improve their existing skill sets. I lead the creation of new training material along with the maintenance of existing content. I also facilitate the material through both in person and virtual delivery methods. My involvement with the creation of the material through the facilitation allows me to understand the end to end process. This allows me to ensure employees are being given the necessary tools to provide excellent customer service.
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TrainerState Farm ® Jul 2016 - Sep 2016Phoenix, Arizona AreaFacilitate training material to new hires and existing employees. Provide learners with the appropriate coaching and feedback needed for them to excel at their job.
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In-Office AppraiserState Farm ® Nov 2015 - Jul 2016Tempe, Arizona, United StatesEvaluated estimates and corresponding documentation provided by repair facilities. Identified estimate inaccuracies based upon reported facts of loss and provided photo documentation. Negotiated with repair facilities to ensure State Farm is paying for what is owed and properly indemnifying the customer in a timely manner.
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Leadership Development AssociateState Farm ® Aug 2014 - Nov 2015Cleveland, Ohio, United StatesCoached and led a team of 13 Auto Estimators to work towards achieving shared visions and goals. Positively influenced team members to advance the success of the team and State Farm. Analyzed and interpreted reporting data to identify training and coaching opportunities based on metrics. Provided individuals with coaching and feedback necessary to improve their existing skill sets along with our overall customer service.
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Auto EstimatorState Farm ® Aug 2005 - Jul 2014Cleveland, Ohio, United StatesMet with customers to physically inspect vehicles, write estimates and obtain the necessary documentation to successfully settle claims. Assisted with the management of the Select Service repair network through the completion of vehicle inspections and repair audits. Worked directly with repair facilities and vehicle owners to ensure quality repairs were performed and a high level of customer service was provided.
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EstimatorVehicle Inspection Services Jan 2003 - Aug 2005Third party inspection company. I handled estimates for various lenders with repossessed vehicles and lease turn ins. Provided detailed estimates outlining all of the excessive damage based on the lenders pre determined guidelines.
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Automotive TechnicianSmith & Sheldon Auto Service Sep 1993 - Jan 2003Handled every aspect of the repair process from start to finish. Provided customers with estimates for repairs, diagnosed and repaired vehicles, and explained repairs to customers.
David Abshire Skills
David Abshire Education Details
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Business Administration And Management, General -
General Studies
Frequently Asked Questions about David Abshire
What company does David Abshire work for?
David Abshire works for State Farm
What is David Abshire's role at the current company?
David Abshire's current role is Estimatics Team Manager at State Farm ®.
What is David Abshire's email address?
David Abshire's email address is da****@****arm.com
What schools did David Abshire attend?
David Abshire attended Franklin University, Cuyahoga Community College.
What skills is David Abshire known for?
David Abshire has skills like Automotive, Insurance, Training, Property And Casualty Insurance, Customer Service, Coaching, Customer Satisfaction, Ase Certified, I Car Platinum, Negotiation.
Who are David Abshire's colleagues?
David Abshire's colleagues are Dipak Sah, Cierra Brown, Greyson File, Adrianna Cruz, Sonya Vasquez, Orlando Mapp, Robert Maldonado.
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