An experienced IT/Applications analyst with over 10 years’ professional and technical experience. Has a track record in delivering excellent IT support up to 2nd/3rd level and successfully creating solutions for complex business and technical problems. Now looking for opportunities to diversify into system integration and functional experience. Proactive and skilled in stakeholder management across all levels of the organisation – including external stakeholders. Can demonstrate the ability to use own initiative combined with excellent communication and customer service skills. Also pro-active and well organised with the ability to multi-task and work in a high pressure environment.