It Manager
CurrentWork managing the operations of the Laboratory Information Management System (LIMS) and Microsoft 365 Domain and Active Directory for a burgeoning high complexity lab with a current operational focus on genetic testing. I currently manage an international team tasked to train technicians in the use of our testing intake software. Along with this responsibility, I conduct troubleshooting for our network of technicians across the country as well as on the systems in the lab.Additionally, I develop automation tools to increase the efficiency of day-to-day tasks, manage VoIP devices, and troubleshoot and solve system issues utilizing a root cause analysis approach.Lastly, I take the ideas envisioned by the CEO and create an actionable plan transforming them into reality.