I am currently actively seeking permanent full time employment in the Hollywood/Beverly Hills/ North Hollywood/ Los Angeles areas that both challenges me and allows me to grow professionally. I am convinced that I will quickly become a valued addition to any team and can help any interested company achieve and exceed its goals.

• Responsible for a portfolio of accounts in the medium law firm sector.• Achieved quarterly/annual target via: Timely renewal of all allocated accounts, cross sell and upgrade of additional/premium services.• Negotiated & implemented subscription contracts B2B.• Negotiated multi-term subscriptions and creation of related contract work• Conceived & implemented various systems and tools to ensure effective account management process and data analysis.• Demonstrated all Practical Law Online services, face to face and via the telephone.• Coordinated with Barristers, Lawyers & Practice managers.• Administrative duties including up-to-date account maintenance.• Managed and maintained close customer contact.• Ensured all contracts are correctly recorded for effective auditing purposes.• Credit control duties.• Process & System training for new employees.• Member of Corporate Social Responsibility committee.• Member of future technologies testing group.

• One of three founding members of the renewals account management team within the Consult Gee regulatory services, promoted from customer services.• Achieved quarterly/annual target via: Timely renewal of all allocated accounts, cross sell and upgrade of additional/premium services.• Conceived & implemented various systems and tools to ensure effective account management process and data analysis.• Negotiated renewal contracts B2B.• Responsible for effective renewal and up-sell of subscriptions to the Consult GEE service.• Credit control duties.• Demonstrated of Consult GEE online services.• Managed relationships with in-house regulatory personnel.• Ensured all records are up-to-date.• Ensured all contracts are correctly recorded for effective auditing purposes.