• Installation of Cisco 800 series router, catalyst 2950 switch and 8 way POE switch• Configure Promote P.C (win 7) including IP set and test• Install data cabinet, patch panels and terminate cat5E and cat6 cabling.• Identify hardware and software issues on-site and replace faulty equipment to service tills (winXP).• Resolve issues where possible on-route to site via communication with the shop manager.• Liaise with level 2 to resolve database issues.• Work autonomously… Show more • Installation of Cisco 800 series router, catalyst 2950 switch and 8 way POE switch• Configure Promote P.C (win 7) including IP set and test• Install data cabinet, patch panels and terminate cat5E and cat6 cabling.• Identify hardware and software issues on-site and replace faulty equipment to service tills (winXP).• Resolve issues where possible on-route to site via communication with the shop manager.• Liaise with level 2 to resolve database issues.• Work autonomously and within a team to reach SLA targets and complete preventive maintenance calls.• Manage 3rd party contractors on outlet development upgrades to achieve project end time.• Identified a need for change to installation cabling structure which resulted in a time save on development installations• Through installation and support of the yearly security conference I identified changes to the use of presentation software to allow a more refined operation. Show less

• Design and installation of ‘whole house’ audio visual systems creating a seamless environment for media.• Programming specialist systems from suppliers including Opus and Control4.• Providing detailed drawings for 3rd party contractors and on-site training for installation best practices.• Projects manage 3rd party contractors including time management and quality assurance.• Provided design assistance to project managers for major companies including Redrow Homes for… Show more • Design and installation of ‘whole house’ audio visual systems creating a seamless environment for media.• Programming specialist systems from suppliers including Opus and Control4.• Providing detailed drawings for 3rd party contractors and on-site training for installation best practices.• Projects manage 3rd party contractors including time management and quality assurance.• Provided design assistance to project managers for major companies including Redrow Homes for installation best practice and system compatibility for an ‘affordable homes’ project in the North west of England. Show less

• Installation of satellite and cable installations to private and commercial clients• Resolve out of warranty repairs within SLA targets with 22% completed over the phone direct with the customer saving engineer visits.• Provide training to new starters both on-site and in the classroom on best practice and health and safety.• By working closely with a 3rd party contractor I improved quality and completion rates by 30% through system implementation.• Provided support to a team… Show more • Installation of satellite and cable installations to private and commercial clients• Resolve out of warranty repairs within SLA targets with 22% completed over the phone direct with the customer saving engineer visits.• Provide training to new starters both on-site and in the classroom on best practice and health and safety.• By working closely with a 3rd party contractor I improved quality and completion rates by 30% through system implementation.• Provided support to a team of 25 engineers during the absence of the team leader. Show less