Transformational leader with 7 years of experience in operations and project management, team leadership, and business analysis. Expertise in managing projects from initiation to delivery, with a strong focus on stakeholder satisfaction, risk management, and quality assurance. Proficient in PMBOK, PRINCE2, and Agile methodologies, with a proven ability to adapt to changing project requirements. Skilled in business process re-engineering, team development, and performance management. Excels in fast-paced environments, with a strong ability to prioritize tasks, manage multiple projects, and meet deadlines. Committed to driving business growth, improving efficiency, and delivering exceptional results.PROFESSIONAL SKILLS Project planning and Execution │Operations Management │ Business Process Re-engineering │Leadership and Collaboration │Technical Skills (Business Intelligence Tools, Agile Methodologies & Project Management Tools) │ Project governance, Risk and issue management, and Process improvement │ Project documentation, Project Planning & Scheduling │ Documentation Control │Requirement Gathering │IT Governance │Implementation of ISO Standards │Business Process Documentation, Review, and Improvement.
Listed skills include Itil, It Service Management, Analytical Skills, Microsoft Office, and 17 others.