DAC Beachcroft is a leading international legal business with more than 2,000 people and coverage across the UK, Europe, Asia-Pacific, Latin America and North America. - See more at: http://www.dacbeachcroft.comLook after all aspects of IT for DAC Beachcroft top 20 UK law firm.Legal Technology Team of the Year 2019, Excellence in IT Security award winners 2017 & 2019.

Responsible for the following aspects of IT delivery in MITIE Group PLC :-PMO / Projects (technical IT projects, M&A, integration, mobilisation etc)Information SecurityIT Operations (inc IT Infrastructure , Site Services, Networks & Telecoms inc mobile / WAN / fixed line)IT Service DeskIT Service Management (all ITIL processes) inc IT Vendor Management Incident / Problem & Major incident management Change / config & release… Show more Responsible for the following aspects of IT delivery in MITIE Group PLC :-PMO / Projects (technical IT projects, M&A, integration, mobilisation etc)Information SecurityIT Operations (inc IT Infrastructure , Site Services, Networks & Telecoms inc mobile / WAN / fixed line)IT Service DeskIT Service Management (all ITIL processes) inc IT Vendor Management Incident / Problem & Major incident management Change / config & release management•Chairperson of ITSG (IT Steering Group, Exec board members). •Delivering IT services appropriate to business needs ie. Low profit and low margin business therefore constant pressure on costs and delivering cost effective services•Acute financial acumen – Management of multimillion pound budgets, key commercial awareness, ROI, concentrating on what will make a difference•Mergers & Acquisitions / Integration - Strong experience of leading mergers and acquisitions activity from due diligence through to integration, whilst always driving value and delivering synergy savings, whilst still ensuring service to the business during the transition.•Stakeholder management – Continual delivery of objectives whilst working in an ambiguous environment. •Excellent people manager, leading people on the journey, genuine & inspirational leader that engenders trust and loyalty from my team, bringing them on the journey with an honest and open approach. •Transformed IT function by creating and sustaining a high performance IT team to allow MITIE to achieve its strategic growth plan. Including changes to team structures, processes development & implementation, leading organisational change to people, processes and tools•Cost effective IT – Calculate TCO, implemented demand management and recharging of IT – driving behaviour by the use of demand management and linking IT consumption to cost. Show less

•Managed the IT Service Desk / IT Vendor management teams and all ITIL process areas (such as Incident / Request / Change / Software Asset Management)•Managed customer and business satisfaction by ensuring the needs of the business and clients were clearly understood and delivered to agreed SLA’s•Successfully managed the introduction of key aspects of the ITIL best practice standard•Strategic owner of key 3rd party partners and vendor relationships•Senior… Show more •Managed the IT Service Desk / IT Vendor management teams and all ITIL process areas (such as Incident / Request / Change / Software Asset Management)•Managed customer and business satisfaction by ensuring the needs of the business and clients were clearly understood and delivered to agreed SLA’s•Successfully managed the introduction of key aspects of the ITIL best practice standard•Strategic owner of key 3rd party partners and vendor relationships•Senior escalation point for major issues and escalations around IT Service Delivery Show less

•Founder member of Business Taskforce on Accessible Technology (BTAT), part of the Employers Forum on Disability (EFD)

Direct report of Managing director / Finance Director.•Managed the IT support for 2000+ employees and an installed PC base of 500+ PC’s and laptops•Provided clear leadership for a varied team of 11 IT professionals, including project, IT support and development staff •Single point of contact with responsibility for the effective management of all internal and external customers and clients•Facilitated, designed and managed the introduction of basic standard… Show more Direct report of Managing director / Finance Director.•Managed the IT support for 2000+ employees and an installed PC base of 500+ PC’s and laptops•Provided clear leadership for a varied team of 11 IT professionals, including project, IT support and development staff •Single point of contact with responsibility for the effective management of all internal and external customers and clients•Facilitated, designed and managed the introduction of basic standard controls of all IT and related assets across the Property Services business Show less

Managed all aspects of IT for the company.

Provided specialist IT contractual services to a number of SMEs and blue chip companies.