- Strategic Leadership and Vision: Lead the company’s strategic vision, aligning business growth with long-term goals and emerging technology trends.- IT Project & Programme Management: Oversee and ensure successful delivery of high-profile IT projects on time, within scope, and on budget.- Innovation & Development: Drive research, development, and innovation, focusing on IoT solutions and sustainable product development.- Operational Management: Manage daily operations, ensuring productivity and implementing best practices across the organisation.- Stakeholder and Client Engagement: Build strong client relationships and represent the company in stakeholder meetings and negotiations.- Financial and Risk Management: Oversee financial health, budgeting, and risk management to ensure sustainable growth.

• Provide project management for the following work streams for a charity organisation- Implement bespoke developments of two website with Content Management System capabilities managing third party developer and client expectations.- Manage a server move from VPS to a dedicated SSD Server including e-commerce website optimization ( www.tekosh.com ) and re-launch.- Manage website designs and launch of www.oretechnologies.co.uk and www.oasissolicitors.com IT Office relocation for Oasis Solicitors. - Implement an AV/IT solution which includes CAT6 Network cabling, full HD capacity, studio lighting & design, smart conference room and video streaming.- Fully responsible for project financials (OPEX & CAPEX)

Provided project leadership for multiple technical change initiatives including the delivery of high-profile Digital Bridges (construction) enabling combined company revenue of over £55m p/a. • Digital Bridges programme: Successfully led a transformational initiative to implement a global cloud – hosted SaaS for an Award winning and highly specialised bridge design application (using SolidWorks / DriveWorks). Achieved Go-Live of a centrally hosted system enabling a broader range of users to create bridge configurations without needing development support. Enabled significant projected revenue increase from £17m to £55 million per year.• Negotiated 14% savings (~ £66K/year) on license renewals for the next 3 years.• IRIS Replacement project: Successfully led a team for the replacement of IRIS (an out-of-date accounting system) to CaseWare (Azure hosted) for statutory account reporting to HMRC & Companies House. Achieved delivery of this project with 42% under spend.• Led a crucial upgrade to Tagetik financial reporting module.• Led full backlog and business case development for the IT digitisation of the Building Safety Act – Golden Thread programme (Delivery Budget >£450k).• Led the requirements and business case development for dashboard digitisation of manufacturing reporting using Power BI and cutting-edge AV technology (CleverLive).• Managed Print Services: Successfully led the design of cloud hosted print services (migrated from Xerox to HP) and UK-wide rollout to over 100 locations including New Jersey.

Provide leadership for the delivery of a custom built KIA Product Management System (handling Master Data) and rollout (incl. localization) for all 14 European countries/subsidiaries & Digital Rundown – a Sales Planning tool supporting the collaboration between subsidiaries & distributors. Improving work efficiency and data consistency.

Providing project management directions to the New Expenses (SAP Concur) project replacing Royal Bank of Scotland platform, Pensions reform & SAP archiving initiatives. Managing dependencies to the SAP HANA upgrade portfolio.

Delivering MDM & PIM projects

Led an international team and third parties in the delivery of a product information management (PIM) system project as part of a global digital transformation programme across 42 countries. • Instigated and led a team of architects to implement a global data model that enabled self-onboarding of markets, saving 10% in project cost and three months on timelines. • Achieved the successful pilot launch of BMI's global cloud-hosted PIM system (SAP Marketing Cloud – formerly SAP Hybris); migrated product data for multi-channel use and templates for system self-boarding.• Unified SAP Hybris, Sitecore CMS, and other country systems using API for data.• Guided a high-performance offshore Scrum team in delivery optimised solutions.

Guaranteed the attainment of business/technical objectives in the implementation of a digital platform for vehicle product information management, pricing definition, and profit simulation. Oversaw the Digital Product & Pricing Platform programme, reporting to C-Levels & deployed to EU-wide users.• Lead a programme that utilised multiple technologies to implement a custom-built system (Digital Product & Pricing platform) that included AWS Cloud, PostgreSQL (database), Stonebranch / S3 (transfer), SSO (Security), HTML5 (Web) & Jaspersoft.• Attained a savings of €175k Euros in project costs by establishing hybrid (agile/waterfall) way of delivery with suppliers, thereby limiting spend to below €5 million.• Provided leadership to complex teams of PMs, designers, developers, testers, and Architects (Offshore based: Canada, UK, Switzerland & India), and other near shore/local teams (France).

Supported the digital portfolio for IT by managing multi-IT change projects concurrently, ensuring all delivered to budget, time, and agreed scope. • Led mobile app upgrades and deployed them to 300 iPads (Goodwood Digital).• In support of the Application Upgrade Project (AFRL), completed business-critical application upgrades to align with UK car tax regulations and integrated the project with DVLA's system. o Achieved a four-month integration delivery timeframe for this high-profile application that ensured that Volkswagen continued car sales with £millions value.• Oversaw the procurement of a cloud-based telephony solution for VWGUK dealers. • Spearheaded a LAN/WAN enabled scan-to-order scanner configuration project and successfully deployed it across VWGUK distribution centres.• Led a team to deploy SAP GUI client to 900 users of multiple SAP finance systems.• Supported an ISMS security project as part of ISO 27001 certification programme.• Instituted a BI analytics application improvement that significantly improved customer service levels; reduced customer complaints by 5%.

Led the ~£1 million redesign of Jaguar Land Rover’s (JLR) PR global media website, which includes migrating digital assets from Umbraco to Drupal CMS, overseeing frontend UX designs, cloud hosting and launching site globally. (http://media.jaguar.com/en) • Established new reporting process that translates scrum into waterfall gate approvals tied to stage funding releases. Estimated saved project 5-6 weeks of stand-down periods. • Directed digital teams across multiple disciplines in the implementation of backend (Drupal 8.0) and frontend site using PHP, XML, SQL, HTML, CSS, Bootstrap, JavaScript, and jQuery among other cutting-edge tools including Akamai CDN (caching), Alfresco (Asset), Angular (Frontend), Wistia (Video portal), Google Analytics API, Qlik Sense, and SOLR (Search).

• Project Manager – Data Labelling Project; A requirements to ensure that all organisations’ data handling are compliant with Acts, Regulations and Standards including The Data Protection Act 1998 & PSN Code of Connection. Scope – Implement third party innovative system to classify all legacy and future data. I oversee supplier to deliver 12 work streams including retro label over 85 million legacy documents, implement real-time labelling, implement FOI Case management system, conduct policies review for systems enforcements and train 2,500 staff before deployment. Controls – Developed full PID incl. Communications Plan, Director’s Board Brief, Project Plan, RAID log and Highlight / Exception Reports. Manage project’s inter-dependencies with other projects i.e. EDRMS system. Project budget ~ Fully responsible for £1 million project costs and resources.Delivery – 3 phases of project are to implement solution’s IT infrastructure including Disaster Recovery arrangements and label over 85 million legacy documents, train 3,500 online / offline staff, implement real time labelling and value added features i.e. FOI Case Management, Corporate Dashboard & Fraud Detection. Supplier management – OJEU supplier management, contract negotiation & reviews, dispute resolution and performance management.• Project Manager – Firewall Migration; Project oversaw the prioritisation & migration of all IT systems rules from the end-of-life McAfee firewall to Palo Alto Net firewall. • Senior Programme Officer - Lead the design, introduction, embedding and management of the project delivery strategy & framework for IT systems required for the effective delivery of programmes within the Service Delivery department. Deputise for the Head of IT Systems where required.IT Target Operating Model (TOM) development, analysis and planning.Implement and manage a Centre of Excellence for the division, providing quality assurance to PMs and other stakeholders.

• Manage a variety of IT projects from bespoke development to procurement and implementation of a COTS solution through all the phases of the project life cycle.• Provide leadership to the project team to ensure that team members are motivated and developed, within the context of a matrix management environment.• Effectively manage relationships with internal customers (the business and PICT) and suppliers.• Undertake other duties such as business analysis or technical design, as necessary tocomplete the project within the timeframe and given the resources available.• Ensures that all deliverables are produced to the appropriate level of quality.• Evaluates and makes recommendations on technical options as appropriate, activelycontributing to the organisation's technical strategies

• Providing valuable IT Migration and coordination support for IT deployment projects• Providing organizational change management consulting (OCM) support during Windows 7 Migration project and working with customer’s change management and user communication teams to support migration related activities•Preparing and providing IT / Business training solutions to clients •Key Client includes;KPMG, UKISS UK, Facility Services / Selection Services LtdHealth Protection Agency / Public Health England / Kelway (UK) Ltd

• Key Account Contract Manager liaising with clients at all levels with P/L responsibilities o Managing a multi-million pounds Tier 2 framework contract ensuring all works within the framework contract are delivered to bespoke PMP processeso Liaising with both Operations Manager and Delivery Managers of various disciplines to deliver work packages providing cost-effective solutions to clients.o Additionally responsible for ensuring QA processes are applied & maintainedo Developing & delivering all contract related training to all staff

• Managing groups of multi-discipline business work stream programmes / projects, varying in complexity and multi-million pound budgets using bespoke PMP. Business Analysis including; o Creating and maintaining the business architecture / Preparing the business caseso Conducting feasibility studies; identifying, scoping and defining business opportunities• Bid management of mid-size to large strategic / competitive proposals• Coordinating change processes and implementation of IT projects e.g. SAP (ERP & SRM) to Microsoft Dynamics AX (MDAX) 2009 Project

SercoManaging groups of individual projects varying in complexity and size up to £1m each delivering engineering and technical projects/programmes to customers.Contract management with the aim of ensuring that all project milestones are met on time, to budget and customer satisfaction (quality).Managing multi-disciplined technical project teams of engineers, scientists and consultants.

SercoManaging and/or contributing to projects concerned with specification, design, modification or justification of plant items, often at customer sites.Analyzing problems, developing and implementing solutions in project teams.Engage all aspects of project stages including bid management and business proposal & case development.Ensure delivering work to agreed timescales and cost.Local IT Coordinator - Supervise all IT improvement projects.

1st/2nd line Helpdesk support - Supporting Library student/staff users with IT related issues including hardware, software application issues. Deploying configuration files to multiple environments and data changes to baseline configuration files. Tracking and logging issues escalated using SupportWorks Helpdesk software, reporting progress and updating tracking systems with relevant information.

Also carried out all IT related task in the Department)