David Jackson Email & Phone Number

Chelmsford, Ma, Us

- Collaborated with C-level executives to facilitate the sale of Titan.ium, transforming it into a thriving business with $50M+ in annual revenue.- Designed and directed the implementation of a secure software development lifecycle (SSDLC), incorporating advanced security processes and automated scanning techniques eliminating released third party vulnerabilities and improving developer secure coding principles.- Directed the implementation of automated certificate management for the cloud native platform leveraging JetStack Cert-Manager allowing touchless digital certificate management.- Managed the implementation of new features in 5G private wireless network product including administrative UI changes leveraging Spring and Node.js. - Focused on identifying hotspot areas in the development process to enhance engineering excellence and continuous improvement, leveraging Pluralsight Flow for developer productivity insights.- Implemented dashboards to improve visibility into the work backlog and work classification, leading to a 10% reduction in sustaining engineering.- Led the Product Management team in launching a SaaS-based pricing model, converting revenue from one time license fee to a recurring revenue source.- Incorporated annual increase in maintenance and support pricing by 5%. - Oversaw the transition of internal services to a SaaS model, reducing infrastructure costs by 40% and enhancing IT security policies in accordance with ISO 27001 standards.- Directed IT, security, development, and product support teams comprising of ~100 people, ensuring SLA compliance and facilitating cross-functional communication.- Designed and implemented a RAFT consensus library leveraging multicast communication using Java, Java Native Interface, and C++ allowing highly available horizontally scalable cluster for 100% system availability.

Marlborough, Massachusetts, Us

- Collaborated with C-level executives to orchestrate the sale of the services division to Abry Partners, achieving a significantly higher valuation than the software side, with the division itself being a $40M business.- Reinforced engineering practices and optimized financial structures, projecting a 40% EBITDA by the end of 2024.- Transformed development processes and methodologies to agile frameworks, employing the Scaled Agile Framework (SAFe) and Scrum, achieving consistent on-time quarterly releases for over 30 products, sustained for five years. - Directed a team of 60 engineers in transitioning technology to a cloud-native platform (Kubernetes, OpenShift, Tanzu, etc) leveraging best in class service orient architecture(SOA), significantly enhancing scalability, availability, and performance.- Spearheaded engineering continuous education program to develop people in the progression of their career. This program was integrated into annual goals.- Architected and developed a sophisticated Full Stack, React-based, administrative web UI, dynamically generating interfaces through REST API introspection.- Led implementation of web based administrative UI to ensure OWASP compliance and was responsible for penetration testing of all platforms to ensure 100% compliance.- Directed use of Ansible for developer and test environment orchestration to eliminate manual work and improve productivity. The effort led to a 30% reduction in developer workload.

Marlborough, Massachusetts, Us

- Led the initiative to replace proprietary data replication technology with Apache Kafka, significantly enhancing system performance and reliability.- Designed and implemented a comprehensive analytics-based observability framework for cloud-native services using Apache OpenSearch and Apache Kafka. This framework enabled effective monitoring of microservices' health, facilitated AI and ML integrations, and became integral to the products built on top of it, simplifying cloud-native infrastructure operations.- Advanced the element management framework, setting the direction for the next-generation monitoring and analytics platform. Leveraged observability tools to oversee Kubernetes clusters, providing a unified view of the entire network and using analytics to enhance network-wide observability.

Marlborough, Massachusetts, Us

- Provided strategic technological guidance to the Chief Technical Officer, driving innovation and advanced strategies. Led the development of a modular, plug-and-play application platform, reducing time to market and enabling the creation of 200+ custom applications.- Implemented horizontal scaling cluster technology, achieving capability to process 300K+ transactions per second.- Managed and optimized onshore and offshore teams, maximizing productivity and cost-efficiency.- Established a best-in-class Continuous Integration/Continuous Deployment (CI/CD) environment, enhancing software quality feedback and security with tools such as Maven, Jenkins, Artifactory, and SonarQube.- Architected and developed 20+ high-performance network protocol stacks using Java, C, and C++, ensuring robust and efficient communication systems.