• Teach 165+ technical workshops over two years to software engineering apprentices to increase their knowledge of front-end, back-end, and deployment technologies, including Node.js, Express, React, OOP, RESTful APIs, Databases, Data Security, TDD, UI Development, Docker, CI/CD, and Cloud.• Build RESTful API endpoints secured with data encryption, basic auth, JWTs, and OAuth using C#/.NET to serve as alternative learning materials for back-end development. Expand apprenticeship curriculum tech stack coverage by 20% to enable additional apprentices to utilize curriculum materials.• Design and deliver a series of data structures and algorithms coding challenges (JavaScript/Node) to strengthen fundamental programming concepts in junior software engineers. Boost overall Multiverse product credibility by enhancing personal coach expertise score from 5.4 to 5.8/6.• Mentor 77 software engineering apprentices across 11 partner companies (e.g. Cisco, AMEX, Verizon, HP) and 5 cohorts over two years. Elevated end-user experience, increasing apprentice NPS from 23 to 95/100 by providing personalized guidance through 107+ code reviews (in 7 programming languages).• Facilitate 76+ progress reviews and 166+ one-to-one coaching meetings over two years, aligning with apprentices and managers on objectives to create business impact. Drive significant improvement in client satisfaction, increasing manager ROI score from 4.8 to 5.4/6 and manager NPS from 7 to 69/100.• Reduce time of project feedback and progress review workflows by 50% by collaborating with other teammates to develop internal automation tools using Coda.• Improve technical credibility and teaching pedagogy skills by engaging in continuous technical upskilling opportunities, such as participating in Advent of Code and self-study projects.

• Manage onboarding experience for 1,300+ new undergraduate students each year with 82% satisfaction and a 9% increase in defined metrics year-over-year in 2021• Lead an onboarding committee with 25 cross-functional stakeholders while engaging subject matter experts• Direct job profile development, recruitment, selection, and hiring for onboarding team of 120+• Deliver and improve a 40-session onboarding team training curriculum covering DEI, teamwork, and CliftonStrengths with a 0.87% increase in participant performance year-over-year in 2021• Introduce project management system (Trello) to manage onboarding team and deliverables• Optimize program assessment (Qualtrics) to align with institutional objectives and key results and address specific needs• Expand DEI learning and development initiatives for 70+ employees to increase organization-wide key performance indicators• Facilitate Faces of Emerson, a DEI workshop with 30 participants during onboarding• Teach FS101: Emersion, a 20-person 1-credit onboarding class, with a 95.66% evaluation score• Engage a global community through in-person, live virtual, and asynchronous content • Leverage Canvas LMS for student onboarding with 723 completions and 72% pass-rate to drive enrollment impact• Launch Wisr (1,334 active users) to create a digital onboarding cohort in 2020 in partnership with IT• Plan and execute communication strategy using Slack (1,006 active users) and Mailchimp (84% open-rate)• Ideate and publish institution-wide brand for onboarding programs in collaboration with marketing department• Serve on Social Justice, First Year, and Post-Deposit committees with stakeholders to improve workstream• Forecast, manage, and reconcile an organizational budgetPresentations:• "Between the Boxes: Being Multiracial and the Impact of Assumptions." (February 2022)• "Practicing Authenticity through my Multiracial Identity" (September 2021)

• Developed and implemented onboarding programs for 700+ new undergraduate students with 83% satisfaction in 2019• Served on a committee with 6 cross-functional stakeholders to align recruitment and training processes for 200+• Led job profile development, sourcing, recruitment, selection, and hiring for an onboarding team of 70+• Led a committee on new student onboarding while engaging subject matter experts and key campus stakeholders• Collaborated with stakeholders to manage technology and social media platforms such as Workday, Guidebook, Drupal, Nelnet, Mailchimp, Instagram, Handshake, and Wellesley-specific applications• Liaised with Graphic Designer to manage the iteration and publication of print and digital campaigns• Utilized Adobe Suite (e.g. InDesign, Illustrator, Photoshop), Mailchimp, and Canva to publish marketing assets• Evaluated and benchmarked programs and processes to align with institutional objectives and key results• Managed an organizational budget and coordinated logistics for day-to-day administrative operations

• Led full life-cycle recruitment process for a recruitment team of 45+ while assessing defined metrics• Designed and evaluated recruitment team training curriculum by liaising with campus stakeholders• Facilitated program assessment and tracked data to align with institutional objectives and key results• Developed and implemented recruitment, sourcing, and experiential marketing strategy for 17,000+ prospective students and families through campus tours, information sessions, and class visits• Directed program management of large-scale event logistics for student recruitment events• Co-led eQual, Emerson’s LGBTQ+ staff ERG, and served on Enrollment Management Diversity Committee

• Co-advised the LGBTRC Ambassadors – 9 students who represent the Center in a newly established educational program focused on social justice, advocacy, & leadership• Co-facilitated PRISM – a discussion group for LGBTQ students of color to share experiences, discuss issues, & build community – with Senior Coordinator in Multicultural Services and Programs• Developed & advised Queeries – a student-run talk show featured on WUOG 90.5 FM; topics focused on LGBTQ community dialogue and issues surrounding identity, society, & current events• Planned, implemented, & assessed annual Lavender Graduation – a ceremony recognizing LGBTQ graduates; managed registration, vendors, program, speaker selection, award process, & marketing• Co-managed program development, budgets, & assessment for monthly Lunch with Leaders series & annual Coming Out, Transgender Awareness, Pride, & Ally Visibility weeks• Supervised Graphic Designer and managed Center marketing, publication, & social media efforts• Supervised volunteers in their execution of administrative & programming functions for the Center• Served as facilitator for Safe Space training programs with various trained campus partners• Coordinated and facilitated Let’s Talk About It discussion series – monthly presentations & dialogues with students about LGBTQ topics• Created presentation: Knaus, K., Todd, D. (2014, February). LGBTQ and You: Supporting LGBTQ students in their college transition. Session presented at the Georgia Collegiate Leadership Conference, Athens, GA.

• Coordinated planning of UGA’s first campus programming board alumni reunion; managed registration, secured vendors and event space, managed budgets, & coordinated volunteer efforts• Liaised with UGA Alumni Association to identify & engage alumni for participation in the reunion• Managed social media engagement; developed & implemented Union Alumni Newsletter• Developed & recorded recommendations for future reunions in order to promote continued success

• Directly supervised 11 Orientation Leaders (OLs) and co-supervised 31 OLs and 1 Student Coordinator• Served on a Senior Staff team that implemented new student, parent, & family orientation programming for over 3,000 undergraduates in 6 two-day first-year sessions & 1 transfer student session• Provided on-site program preparation & execution, crisis & conflict management, & on-call duty coverage• Developed, implemented, & assessed OL trainings geared toward transition, retention, & multiculturalism• Conducted a comprehensive assessment of the Office of New Student Orientation and Parent Programs using the Council for the Advancement of Standards in Higher Education (CAS) self-assessment guide

• Served as an on-site Student Coordinator for 35 fall, winter, spring, & summer orientation sessions, engaging over 5,000 incoming first-year and transfer undergraduate students & their families• Recruited, selected, trained, & supervised 26 staff members under the guidance of the Assistant Director• Served as teaching assistant for the Orientation Advisor seminar course during the Spring 2013 semester• Co-presented Terp Life – an introduction to UMD program – to 50-300 students in orientation sessions• Liaised with colleges, departments, & campus offices as an Orientation Office representative• Created presentation: Hamel, C., Todd, D. (2013, March). Earning the A in OA: Developing an Orientation Curriculum. Session presented at the NODA Region VIII conference, Washington, DC.

• Planned & implemented collaborative educational & social programming as part of an RA team; oversaw development of first-year communities for two years & an upper-class community for one• Mediated conflicts between residents, managed crises, & documented violations to policy• Promoted safety within the residence halls by responding to situations during rounds & while on duty• Served as member of the multicultural committee to plan educational programs to supportunderrepresented student populations & educate the campus community

• Mentored incoming first-year & transfer undergraduate students during their transitions to college• Served as an educational resource for students & their families during the one- & two-day sessions• Collaborated with academic affairs & aided in the academic advising & class registration processes