SENIOR IT PROJECT MANAGER, Bellevue, WA (Sept 2022 – 2023)Managed a large, highly complex 5-year strategic IT Project for the Energy Management System (EMS) Platform Replacement Project, replacing the legacy General Electric EMS with AspenTech EMS. Led the cross functional team through requirements documentation, two complex Request for Proposals, negotiated price and scope of work. Managed all aspects of project scheduling, monthly budget planning. Worked directly with Executive Stake Holders, Electric Operations, the IT Energy Control System Team, Cyber Security, NERC Compliance Team, Infrastructure Team, Server Team, Firewall Team, Disaster Recovery Team, Training, Test Engineering and Organizational Change Management. SENIOR IT PROJECT MANAGER, Bellevue, WA (Jan 2021 – Sept 2022)Managed a large multi-year strategic IT Project for the eGain Replacement Project replacing Enterprise Contact Center technology platforms. Provided leadership on all aspects of the project, including resource planning, vendor selection, System Integrator selection, price and scope-of-work negotiations, project documentation, user group engagement and change management. Prepared all status reporting, schedules, financial forecasts, and presentations to the Executive Steering Committee. Mentored and coached team members on successful documentation approaches and execution of project objectives. Successfully delivered on time and under budget.

PK designs pioneering experiences for customers. PK accelerates outcomes throughcutting edge technology. PK is the Experience Engineering firm.

I managed enterprise master data management and develop strategies for metrics, dashboards, executive scorecards, and analytics. Issued executive leadership report outs for guidance on next steps, key accomplishments, and business objectives. Owned proof of concept and minimal viable products. I also oversee capability mapping and technical solutions to prioritize and resolve backlogs, align with information architecture, and adapt to customer requirements.

In this role, I led an award-winning business and technology solution architecture in collaboration with program planning software vendors. Directed SAP transition, sunset legacy programs, and execution of lifecycle management plans. Supervised 15 project managers over eCommerce, IT, interns, relationship management, and customer support. I also deployed best practices in program management and utilized Agile development (SAFe), functional design, testing, and implementation methods.

As a manager over supply chain management, I oversaw a cross-functional team of system engineers, supply chain managers, vendor relationship managers, contract specialists, and pricing analyst. I retired legacy systems, digitized, and transformed Boeing Global Services business technology to improve and grow business activities. I was designated as the Business Architect and Product Manager utilizing Agile methodologies to enhance features and capabilities enterprise wide.

In this role, I was the Business Architect applying expertise in Agile development, functional design, testing, implementation, and end-to-end portfolio project management. Enhanced contracts, pricing, estimating, and engineering into an improved workflow. I also sunset COBOL technology by implementing an Oracle ERP and Fusion Product Hub.

As Senior Project Manager, I led customer proposal and acquisition tasking, financial forecasting, and aircraft material cost management. I was Project Manager over procurement systems, supplier management, digital workflow, network procurements, data repositories, and customer electronic interfaces. I was also Engineering Business Manager for Technical Services and Mods Team.