David Alcalde Email & Phone Number

Washington, Dc

Bethesda, Md

IT Support• Worked in tandem with IT Team to setup software on office computers• Assisted with and trained colleagues on relevant programs:o Microsoft Excel Excel formulas, such as V Lookups and H Lookups Pivot tables and graphs Beacon/NetComm add-inso Microsoft Access Database querieso In-house programs NBS, SOFiE, ARISLead for Non-Appropriated Funds• Unconditional Gift Funds – Record and track checks for unconditional gift funds Run quarterly reports and respond to any inquiries Create a new process to save money and reduce time Route Gift fund requests• Conditional Gift Funds – Record, create and track Conditional Gift Funds Run monthly reports and correct issues Established share drive to scan and ease paper load • Mail letters of acceptance and scan to server to preserve electronically• Cooperative Research and Development Agreement (CRADA) – Handle large check deposits, reconciling missing funds in the monthly reports Run monthly reports Established collaborator folders to lower paper use and file space• Establishing Common Accounting Numbers (CANs) for Center for Cancer Research and Division of Cancer Treatment and Diagnosis (DCTD) for the Office of Budget and Finance• Assist and navigate office inquiries via telephone and email• Assist and create CANs for CRADAs under analyst supervisionOffice Management• Track the cost of office supplies and order new materials as needed• Sub-Custodial for OBF – Assist the Property Custodial by locating missing items and assist property team with item reporting• Order supplies for and offer support to remote employees and teleworking employees• Answer phone calls and direct to appropriate party• Respond to general office inquiries• Assist with IT support in Excel, SOFIe, WebEx, and other third-party programs

Elkridge, Maryland

IT Support• Installed and maintained office computers• Assisted colleagues with in-house inventory management programs Red Prarie (for Best Buy) and PAC (for Pacific Sales)• Answered general inquiries about how the programs work and resolved any issuesBilling• Coordinated home delivery billing for Pacific Sales, the home appliance sector• Corrected any billing issues through program-specific system PAC• Ensured arrival and efficient billing to each store to satisfy vendor and best buy relations• Maintained and filed appropriate invoicing paperwork and coordinated product distributionInventory• Managed store supply orders through in-house Red Prairie Operating System• Performed daily data entry of store inventory, primarily store orders for certain products• Prioritizing product distribution by balancing and reconciling the differing needs among the stores, the vendors and corporate• Managed inventory control by assisting Quality Assurance Associates to locate and track lost or missing itemsClerical Duties• Offered daily clerical support to warehouse associates and office staff• Recorded and maintained reports and files• Corrected product issues via email, fax and telephone• Organized and maintained paperwork from all transactions to satisfy office protocol• Utilized program Order Management System (OMS) to create unique orders as necessarySpecial Tasks• Managed all pallet shippers, special items and accounts from vendors• Managed accounts and items from multiple vendors• Corrected product issues/orders from vendor as necessary• Trained new employees on systems and protocols

Rockville, Maryland

IT Support• Provided IT support for items recently purchased from the store• Assisted customers with the following tech inquiries:o Basic computer components, including video cards and RAM o Computer hardware and software setupo Apps and how they interacted with mobile devices• Diagnosed basic computer issues and provided easy-to-follow instructionsInventory and Regular Duties• Managed inventory through policies and procedures• Coordinated product pickup through several channels of sale• Tracked store budget• Conducted budget analysis and entry• Practiced effective communication skills over the phone and face-to-face.

Bachelor Of Science (B.S.), Finance, General

Bachelor Of Science (B.S.), Finance, General