David Allen Email & Phone Number

Warrington, United Kingdom

Responsabilities include the building of IBM server configs using the IBM econfig and SSCT tools, producing customer quotations, the ownership of key customer relationships, solving customer problems, work with purchase orders, accounts, payment, managing forecasts and working with account managers.* Work with many computer software packages including IBM's econfig, IBM's SSCT, Masterpack, Ascent CRM, Microsoft office and Microsoft works.* Dealing with customers on a daily basis, from initial enquiry to order stage.* IBM sales system P accredited, IBM storage sales accredited, due to passing IBM exams.* Liaise with, quote and promote other areas of the Bell Micro business such as Partner services, HP, Microsoft to customers* Training for new starters within the team* Mentor to two existing employees within other parts of Bell Micro helping new starters settle into the company

* Main duties include inputting of orders onto computer system taken over the telephone. Dealing with customer enquiries both UK and export, solving customer problems, work with accounts and payment, arranging shipping and deliveries. Work on many computer software packages including Sage, Microsoft office and Microsoft works. Using fax machines, photocopiers, printers, filing, and many other general admin duties. * Was originally employed as Temporary to cover maternity cover but have since secured a permanent contract even though the lady on maternity cover is returning.

* Working on the B.L.A.S.T. scheme casually during all school holidays. Working with 8-14 year olds overseeing and coaching sport, including football, and other activities to up to 30 children a day between two members of staff.

Responsabilities involve Data inputting, Filing, working with Microsoft packages including Access, Word and Publisher, and other general office duties.

STAYING PUT, BURY; * Originally employed to re-input lost data of 3 years. * Taken on as Temporary Agency Administrator after completing the data inputting * Duties included answering phone, dealing with customer problems, typing letters, checking and keeping up to date computer records and training the new Agency Administrator.

* Originally employed as a part time Order Picker, then promoted to full time telesales and office; Responsible for contacting existing customers to obtain orders for next day delivery. * Liaising with customers, dealing with queries and resolving any problems. * Running a computerised ordering system and inputting orders onto the computer. * Designed offer sheets for Sales Reps to distribute to customers. * Training staff in the use of the computer system. * Ensuring the smooth day to day running of the Sales Office in the Managers absence.

A, Level English Language

Gcse, English Language C, English Literature D, Maths C, Science

IBM System P sales accredited IBM Storage sales accredited