• Tracked the status of 10 to 15 projects for every enterprise release (monthly release) and published reports and insights.• Facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.• Spearheaded defect tracking for 4 ongoing million dollar projects and one 1 billion dollar project.• Reported regularly to managers on project progress, number of defects, project's color code, technical problems and other impediments.• Created and… Show more • Tracked the status of 10 to 15 projects for every enterprise release (monthly release) and published reports and insights.• Facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.• Spearheaded defect tracking for 4 ongoing million dollar projects and one 1 billion dollar project.• Reported regularly to managers on project progress, number of defects, project's color code, technical problems and other impediments.• Created and distributed spreadsheets for daily, weekly and monthly reporting.• Coordinated and managed enterprise release activities for 2 portfolios (Verizon Business Group and Verizon Consumer Group).• Managed simultaneous and multiple releases across various platforms and within the above mentioned Verizon's portfolios.• Was recognized by the leadership team of Verizon during the pandemic for commitment and hard work when 3/4th of the PMO team was affected by COVID19. • Prepared a variety of different written communications, reports, SOPs and other documents to ensure smooth operations.• Tracked projects and the team's performance closely to quickly intervene during delays.• Collected cost estimates for 20 customers each month from various SMEs and shared with the sales team.• Received the appreciation from the director for streamlining the existing process flaws and introducing new and easy steps and procedures to track incoming requests.• Published weekly, monthly and yearly reports on the number of cost estimate collected for the customers who reached Verizon with the IT requirement and the bids won. Show less

• Coordinated with team members and managers of 5 different projects to detail project scope, progress and results.• Learned to gather requirements for ongoing projects and organized details for management use.• Developed executive presentations and reports to facilitate project evaluation and process improvement.• Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.• Scheduled and facilitated meetings between… Show more • Coordinated with team members and managers of 5 different projects to detail project scope, progress and results.• Learned to gather requirements for ongoing projects and organized details for management use.• Developed executive presentations and reports to facilitate project evaluation and process improvement.• Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.• Reported regularly to managers on project progress, problems and impediments. Show less

• Dealt with HR Back Office queries and played the role of an operations executive role for the company's employee database management in PeopleSoft.• Was a consecutive top performer maintaining SLA and accuracy over 95%.• Handled end to end transactions in PeopleSoft 9.1 DBMS system which included a variety of transactions like new hire, rehire, promotion, transfer of location, payroll change update activities, termination.• Was the primary point of contact for New Hire… Show more • Dealt with HR Back Office queries and played the role of an operations executive role for the company's employee database management in PeopleSoft.• Was a consecutive top performer maintaining SLA and accuracy over 95%.• Handled end to end transactions in PeopleSoft 9.1 DBMS system which included a variety of transactions like new hire, rehire, promotion, transfer of location, payroll change update activities, termination.• Was the primary point of contact for New Hire request/queries throughout all geographies.• Prepared a variety of different written communications, reports, SOPs and other documents to ensure smooth operations.• Received multiple recognitions at global level for agility in processing cases and providing resolutions on time.• Successfully lead a team of 9 members to create SOPs on HR Back Office processes by communicating, coordinating, creating, submitting and thereby getting the SOPs approved by the leaders.• Received the best performer award in my team by consistently exceeding expectations and maintaining high quality of service. Show less