Provide emotional support to studentsTeach to manage emotions, build self-esteem and develop social skillsDeliver tailored one-to-one sessions focused on emotional well-beingAssist students to identify and express emotions in a healthy wayUse a range of therapeutic activities to understand emotionsWork with other staff to create individualised plans for studentsDeliver interventions designed to improve students’ self-regulationSupport students develop communication skillsSupport students with anxiety, anger management and emotional difficultiesMaintain accurate records of student progressContribute to whole-school mental health awarenessModel and guide positive, healthy relationshipsProvide guidance and advice to staff on supporting students around emotional wellbeing.

Assist Customers with purchasingKeep safety of customers and EmployeesResponsible Colleague: Maintain store in order when Manager is not presentEnd of day cash up and store closure

I worked as a trainee in a tour operator, this was part of the course requirement and it was done for a month. The job description included preparing different tours for customers, pack together venues and its prices. I also spoke to customers to understand their needs and made sure to accomplish them.