Vice President of Sales/Chief Technology OfficerCommercial Real Estate - Office LeasingProvided company-wide direction in the areas of strategy, policy and planning for all technology related areas. Provided technical support for all IT infra-structure, including; PCs, software, network and phones. Provided technology direction for all marketing, including: social networking, email marketing and CRM. Provided sales support for commercial office space leasing, including; client presentations, client tours, marketing of properties and new account acquisition.

Provided technical sales support for mobile phones, networking equipment and home electronics. Provided superior customer service in all aspects of pre-sales support, sales support, and post-sales support and resolving customer issues. Performed all aspects of retail management, including; inventory management, cash management, associate training, loss prevention and customer relations.

Provided college-wide direction in the areas of strategy, policy and planning for all technology related areas. Focused on delivering technical services to meet the diverse needs of students, faculty and staff. Managed Outsourced Services contract to improve services and reduce costs. Oversight of integration of all business processes into Banner ERP system. Planned, directed and managed Information Technology organization of thirty-two, meeting or exceeding all SLOs/SLAs. Administered annual departmental budget of $9 million. Input to and oversight of technology budgets for all departments.Information Technology department was responsible for all technology related facets of the college, including; telecommunications, networking, desktop computing, mobile computing, enterprise computing and academic computing, Supported applications included: SunGard Banner ERP systems, Microsoft Exchange, Microsoft Office, Raiser’s Edge, Hobsons, PeopleAdmin, Resource25 and Blackboard.• Directed integration of all Business Processes into Banner ERP• Managed migration of Banner system from version 7 to version 8• Managed migration of Oracle in support of Banner system• Through management of PC assets, reduced annual costs by $100,000• Managed project to control server count through consolidation and virtualization, reduced annual costs by $180,000.• Cut annual cell phone costs by 50% by negotiating contract with new wireless vendor.

Managed a diverse group of professionals nationwide, providing Distributed Systems Monitoring support. Management responsibilities included: Compensation Planning, Coaching, Mentoring, Evaluation, Business Planning, Resource Planning, Staffing, HR management, Budget Planning, Project Management, Contract Management, Customer Relationship Management and Vendor Management.Provided services for customers across all sectors, including; Finance, Banking, Communications, Distribution, Industrial, Manufacturing, Health Care, Pharmaceutical and Public. Experienced in all facets of Information Technology, including Enterprise Automation, Global Resources, Unix System Administration, Data Center Operations, Disaster Planning/Recovery, Programming/Scripting, Security, Regulatory Compliance, Data Base Administration/Management, Telecom/Telephony, Networking, Six Sigma and Backup/Recovery.

Assignments of increasing responsibility in Engineering and Information Technology.Responsibilities included Data Center Management/Operations, Desktop Support, Helpdesk, UNIX System Administration (HPUX, AIX, IRIX), HP RTE Operating System Administration, Data Acquisition/Control, VM/CMS System Programmer, Telephony, Networking and Backup/Recovery.• Implemented first onsite UNIX midrange computers in R&D division, improving availability of scientific computing power.• Implemented first campus wide network for site.• Introduced onsite desktop PCs to R&D.• Implemented first onsite mainframe computer in R&D division, improving availability of computing power for business processes.• Provided engineering and IT support for Data Acquisition and Control• Provided instrumentation support for refinery operations, refinery operated at 110% of capacity with 50% of normal workforce.