Oversaw operations for 19 US retail locations and corporate officeCreated retail policy and procedure standards along with implementing and training managementMaintained relationships and negotiated contracts with third party vendors Introduced new vendors and negotiated contracts with current vendors to create an annual savings of over 60KCollaborated with IT department, located in the UK, to trouble shoot computer issues, implement upgrades and coordinate POS set-up for new store openingsOversaw and purchased all supply orders of office, selling, event, visual and specialty needsForecasted and maintained operational budgetCoordinated and arranged for all maintenance issues for US divisionManaged the expansion of US retail locations and corporate office Trained and directed the company's first successful US physical InventoryIntroduced a bi-weekly communications news letter between corporate divisions and US retail locationsWorked in partnership with division heads to organize the transition from an onsite to a third party Distribution CenterCollaborated with stores to organize promotional and corporate events

Oversaw operations for 11 US Retail and Outlet storesDeveloped and implemented all retail policies and procedures Negotiated and contracted third party vendors Directed bi-annual physical inventoryMaintained store expense budgetsCreated and maintained all fiscal reports at store and corporate levelWorked closely with MIS department in maintaining retail systemsCollaborated with VP of Retail to forecast sales and formulate fiscal plan Located and secured retail spaces for new construction, temp locations, and bi-annual sample sales Collaborated with store development team, architects and contractors Collaborated with visual team to effectively implement directivesCreated visuals and mailings for special promotions and outlet storesCreated programs that identify client shopping patternsTrained and coached sales staff and department managersRecruited, hired, and trained personnel Directed operations for bi-annual sample sale

Directed Sales Support, Stock and Administration staffTrained and Coached Sales staff and department managersProvided system and operational training to all new executive managers in the NY areaOrganized and executed quarterly Physical Inventories for NY StoresCollaborated with MIS department to trouble shoot system problemsWorked with Loss Prevention department in investigations of in-house theftCreated store policies and proceduresRan and reviewed Sales, Inventory, Customer and Accounting Reports.Performed bi-weekly payroll for a staff of 55 Collaborated with Logistics department to set receiving and replenishment procedures, and to formulate training for AS400 system to all stores Assisted Visual departments with the installation of window displays

Managed Shipping and Receiving DepartmentTrained and initiated Bi-annual Physical InventoryWorked closely with Inventory Control Departments in reconciling shortagesManaged all in store maintenance and new construction Oversaw planning and initiation of special eventsOversaw preparation of the New York Warehouse SaleMaintained weekly and Monthly reports of Shipping expenses and Merchandise flow for the Financial and Planning departmentsPerformed payroll and scheduling for four Operational department