• Negotiated management and service contracts with Owners Association Board of Directors to ensure long-term customer satisfaction.• Inspected grounds, facilities, and equipment regularly to identify maintenance needs and prioritize repairs.• Planned and coordinated general maintenance, major repairs, and construction projects for the properties.

I played an active role in achieving long-term customer satisfaction in the context of Community Association relationships. My specific responsibilities included meeting with the Board of Directors and facilitating meetings to negotiate management and service contracts, determine priorities, and discuss properties' financial and operational status. I inspected grounds, facilities, and equipment routinely to determine the necessity of repairs or maintenance. Additionally, I planned, scheduled, and coordinated general maintenance, major repairs, and construction projects for residential properties.