David Alvarez Barragan

David Alvarez Barragan Email and Phone Number

Global Service Delivery Manager for Mercedes-Benz VANs @ Infosys
bangalore, karnataka, india
David Alvarez Barragan's Location
Oviedo, Principality of Asturias, Spain, Spain
About David Alvarez Barragan

25 years of experience in various management positions with focus on delivering Digital Strategy and Transformation programs (IT Digital Infrastructure for large companies in Telecom, Energy and Automotive industries). Leader for international teams of Senior Service Managers and Senior Project Managers responsible for the delivery of complex and high-risk international projects for introduction of new Digital Technologies and Services. Extensive expertise in Service Management, Project Portfolio Management and PMO (Project Management Office) Educated Manager: MBA; AMP (Advanced Management Program) at IE Business School (Executive Education); ESMT Diploma in General Management (Executive Education); certified Project Manager (PMP certification); University degree in Computer Engineering. Strong Leadership & organizational skills, strategical and analytical thinking, experienced in multicultural international environments

David Alvarez Barragan's Current Company Details
Infosys

Infosys

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Global Service Delivery Manager for Mercedes-Benz VANs
bangalore, karnataka, india
Website:
infosys.com
Employees:
217514
David Alvarez Barragan Work Experience Details
  • Infosys
    Global Service Delivery Manager
    Infosys Sep 2021 - Present
    Madrid, Community Of Madrid, Spain
    - Responsible for IT Service delivery for a premium cars manufacturer with 5 production plants around the globe, including 8 Edge Data Centers, Workplace Services for over 20k users, Network services, SAP and Service Desk for mission critical production environments.- Managing team of Senior Service Managers across 7 locations, 10 Technical Service Leads and steering of additional resources and contracts with strategic partners.- Responsible for Commercial P2P process (Purchase to Pay) with yearly volume above 25 m€- Managing a project portfolio of 70 projects for the VANs division, delivering state of the art IT technologies to customer.- Coordinating deliverables for key strategic customer initiatives for introduction of new Electric Vehicles.- Established VANs Governance with customer and introduced SLA/KPI Management.- Responsible for Transition and Transformation activities for reaching Future Mode of Operation and deliver standardization and cost efficiencies for the customer.- Established IT Service Management processes: Major Incident Management, Incident Management, Change Management, Problem Management, Configuration Management, ITSCM and Disaster Recovery.- Introduction of SNOW and replacing of legacy ITSM system.
  • E.On Digital Technology
    Principal – Global Digital Strategy - Head Of Service Transition Management
    E.On Digital Technology Jan 2018 - Sep 2021
    Munich, Bavaria, Germany
    - Responsible for the groupwide Service Transition function (30 countries)- Manager of Service Transition department (international team of 14 Service Transition Managers, incl. functional steering of 10 Project Portfolio Managers (externals) - Established the groupwide Service Transition function and related processes as part of the Digital Technology Strategy.- Ensuring successful service transition for TOP 15 projects- Ensuring performance of Supplier Project Portfolio (250 supplier IT projects/year), incl. portfolio steering and escalation mgmt..- Responsible for Project Portfolio Commercial office (20 m€ yearly spend)
  • E.On Digital Technology
    Senior Manager – Project & Program Integration (Deputy For Head Of Service Transition)
    E.On Digital Technology Dec 2012 - Dec 2017
    Munich Area, Germany
    - Program Manager for the E.ON Spain IT Integration and Transformation Program. Responsible for budget of 4.2m€.- Project Portfolio Manager for E.ON Global Commodities. Responsible for budget of 1.8m€ - Defined and launched a new process for faster initiation of Agile Projects - Improved project governance for EGC Business Unit (Project Portfolio Management Committee; Portfolio Risk Management) - Established interim process for Uniper supplier projects - Developed the Data Delivery Centre initiative for introducing automated reporting and data analytics (Alteryx, Tableau)
  • Siemens Ag
    Head Of Customer Project Management & Pmo
    Siemens Ag Jul 2010 - Dec 2012
    Munich Area, Germany
    Nokia Siemens NetworksManaging an international team of Senior Customer Project Managers responsible for the successful delivery of complex and high risk projects for New Technology Introduction into key Customers (first time technology introduction into market; Pilots and early trials).Project Portfolio Management for the BSO Business Unit. Responsible for the coordination of the “NTI Community of Interest” and the steering of the NTI Project Portfolio. (50-100 projects per year) ensuring strategic alignment with Customer Technology Road-maps; Special focus on Road-blocker removal and Critical oversight.PMO (Project Management Office): Advanced Project Management methods for the support and coaching of Project Managers (tools, processes, trainings). Continuous Improvement.
  • Siemens Ag
    Customer Project Manager
    Siemens Ag Jul 2007 - Jun 2010
    Munich Area, Germany
    - Senior Project Manager for early Pilots/Trials for Telefonica global account. - Delivered 15 projects for different technologies and several Telefónicaaffiliates - Responsible for Management Escalation process for Telefónica GlobalCustomer Team - Launched several Quality initiatives, identifying systemic issues ensuringthe definition and implementation of suitable quality improvement plans - Launched PMO providing support to key Projects and Project Managerswith improved tools and processes
  • Siemens Ag
    R&D Software Manager
    Siemens Ag Jul 2004 - Jun 2007
    Bangalore, India
    - Head of Testing & Test Environment with line responsibility for 14employees- Technical Project Leader for 2 Test Sub-Projects (50 SYs) as part of abig (450 SYs) international project in India, China and Germany Responsible for the definition, implementation, validation of TestStrategies and suitable Test Environments Defined and executed the Integration Tests for a complete Subsystem Established and led a Test-Architecture team responsible foridentification and implementation of improvements increasing the testefficiency for the whole project Responsible for the recruiting (hiring and induction) of 20 employeesduring the project ramp-up phase Speaker at the ttcn3 test conferences held in Delhi and Bangalore Innovation: 5 ideas proposed as IPR-requests, 4 Product improvementsand 2 Business-Opportunities
  • Siemens Ag
    Software Engineer / Team Lead
    Siemens Ag Nov 2000 - Jun 2004
    Ulm, Baden-Württemberg, Germany

David Alvarez Barragan Education Details

Frequently Asked Questions about David Alvarez Barragan

What company does David Alvarez Barragan work for?

David Alvarez Barragan works for Infosys

What is David Alvarez Barragan's role at the current company?

David Alvarez Barragan's current role is Global Service Delivery Manager for Mercedes-Benz VANs.

What schools did David Alvarez Barragan attend?

David Alvarez Barragan attended Esmt Berlin, Ie (Instituto De Empresa), Project Management Institute, Uned (Mba), Universidad De Oviedo, Fachhochschule Ulm - Hochschule Für Technik, Universidad De Oviedo, Ie Business School Executive Education.

Who are David Alvarez Barragan's colleagues?

David Alvarez Barragan's colleagues are Paresh Patil, Ramya Samhitha Davuluri, Sasshi K, Delila D, Sameer Kulkarni, Sanjay Bandi, Gowtham T R.

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