To secure a position that gives me the opportunity to utilize my years of experience in the IS&T field. I offer accomplished experience, and technical expertise in desktop support, proficient and knowledgeable of current server, desktop and laptop hardware. Operational responsibilities include managing the day to day desktop support operations and troubleshooting hardware/software issues.A strong candidate with a history of computer desktop support in the entertainment, wireless and accounting fields; Operational responsibilities include managing the day to day desktop operations and troubleshooting hardware/software issues.Specialties: Software: Windows 2003/2000 Server, Windows Vista/XP/2000, NetWare 4.11, Ghost, Remedy, SMS, Blackberry's, Microsoft Office, Asset Insight, DB2 connect 7, SAP 6.2, Nortel/Cisco VPN 4.8.Hardware: HP/Dell/Lenovo Desktops/Laptops, HP ML530 Servers, Tape Autoloader, WiFi , IDE and SCSI Controllers, Hard Drives, Ethernet hardware (NIC’s, hubs), Printers (laser, ink jet, dot matrix). WAN and LAN setup, internal and external modems, UPS
Listed skills include Hardware, Active Directory, Troubleshooting, Technical Support, and 13 others.