Handle midwestern lost time claims

IL Branch Unit (2015- Present):• Successfully manages high volume of claims (+180 pending), up to $400,000 in value per claim• Demonstrates expert communication skills and ability to apply existing skills and knowledge to a new business segment • Resolves complex claims situations by liaising and coordinating with insured, brokers, employees, and providers• Manages relationships with state regulators, completing and filing all necessary official paperwork and reports, avoiding any potential penalties• Personally negotiates pro se, disputed and compromised settlements by communicating with petitioners’ attorneys and consulting with defense counsel as needed to maintain high closure rates• Conducts thorough due diligence and detailed investigations by subpoenaing medical records, assigning surveillance, and taking recorded statements from witnesses, injured parties, and employers• Oversees several large and integral business/clients through ongoing relationships with brokers and the insured• Conducts final interviews, following rigorous questioning and evaluation • Leads electronic data interchange (EDI) project to correct the North Central Region errors with state reporting Pension Unit (2013 – 2015):• Successfully managed very high volume of claims (+500 pending), up to $3 million in value per claim• Efficiently directed all aspects of claims processing: ensured that reserves were adequate at all times, paid medical bills, conducted activity checks, resolved problems as they arrive for providers and claimants on a daily basis• Passed exams to be a Chartered Property Casualty Underwriter and a Rhode Island Workers’ Compensation licensee• Quickly gained experience in both Pension and IL Branch claims units - specializing in IL, KY, MN, SD, WI, WV • Rapidly improved insurance knowledge and client service skills via Zurich’s intense 8-week Claims Training Program

• Spearheaded marketing zone research by identifying endorsement possibilities, forming connections with local foundations and charities and establishing contacts with the media for NFL athletes • Compared contracts of rookies to veterans based on salaries, signing bonuses, roster bonuses, workout bonuses and guaranteed payments plus additional performance based incentives • Had responsibility for qualitative and quantitative on-going monitoring of contracts by team and position to assist in agent negotiations • Participated in recruitment meetings with college players and families and educated them on common risks and pressures facing young players in the NFL including injury and money • Established, maintained and managed relationships with co-workers, prospective recruits and IFA’s player-clients such as Jermichael Finley, Desmond Bishop, & Cory Williams, etc. • Created and updated marketing brochures for current and prospective client meetings

• Performed risk and performance analysis and research using PerTrac Analytics and MeasuRisk on current and prospective underlying hedge fund managers • Assisted in manager due diligence process with hedge fund managers and industry experts through conference calls and meetings • Studied how managers adjust gross and net exposure over time and through market cycles in attempt to maximize profitability, control downside risk and prevent drawdowns • Produced marketing materials for client meetings with prospective investors • Updated fund characteristics information such as performance and AUM on research databases like HFR, CogentHedge, eVestment/HFN and BarclayHedge • Participated in monthly conference call and annual training with operational due diligence provider

• Performed due diligence and prepared written reports on a variety of hedge funds being considered for inclusion in Twin’s fund of hedge funds portfolio • Analyzed public and private companies for Twin’s equity trading and venture capital funds • Gained hands-on experience by attending marketing meetings with prospective investors • Learned fundamental properties of popular hedge fund strategies • Attended SALT Conference in Las Vegas, Nevada • Promoted Whynatte Enterprises, LLC throughout the New York area