Emea Ebilling Supervisor
White & Case LLP is one of the world’s top law firms with 41 offices globally (30 in EMEA) and is seen as a leading law firm globally growing to challenge the Magic Circle.- Supervising teams between the London, Stockholm, Brussels Paris and Germany Offices- Overseeing an EMEA team of 3 dealing with eBilling implementation and day to day administration of eBilling for new and existing clients within the EMEA dept and training key staff in EMEA offices to manage own submissions (primarily France, Germany, Sweden & Turkish offices)- Providing support to the Americas & APAC region when necessary- Interpretation of client rates agreements and liaising with the firm rate team on how to apply them to matters and update client eBilling systems accordingly- Training of Revenue Controllers in submitting eBills and issue corrections to ensure eBills are submitted successfully via eBilling hub- Training the firm’s Manila (Shared Service office) billing dept in their progression from billing to eBilling- Key relationships management with: Clients, Relationship Partners, Matter Partners, Client Account - Managers (CAM), Compliance department, Global billing managers and finance teams, Broker firms - Initial assessment and set up for clients migrating to eBilling (including existing eBilling client scope expansion): - Assessment of client eBilling requests to ensure compliance with firm eBilling policy based on client submission guidelines, technical specifications & client Outside Counsel Guidelines - Identification of possible problem areas: LEDES file type, tax compliance, scope, timeframe, billing currencies, billing rules, broker fees, UTBMS codes, exchange rate tolerances, data privacy terms - Discussion of the request and assessment with the MP, CAM & Compliance department. - Building client specific LEDES file ‘maps’ in congujunction with Ebilling Hub to generate ebills in the correct format