Responsible for total store operations including complete management of the P&L$5 million location supervising 25 employees.Strong decision making to do what is right for my store (ordering, merchandising, staffing, etc.)Created staffing models, hired, trained and retained employeesDesigned and developed Access database to interface between Great Plains ODBC and Appian Logistics Direct Route softwareCustomized summary, header and detail reports within Appian Logistics Direct Route software for more functional reporting of metricsDesigned and developed Access database to forecast inventory needs based on historical data utilizing pivot tables and pivot chartsCustomized windows within Great Plains retail point of sale module Compass Products to stream line sales processingCustomized reports within Great Plains software for more Operations functional reporting of metricsCreated custom VBA code within Great Plains retail point of sale Compass Products to improve efficient and effective sales processingCreated custom windows using Extender tool within Great Plains to solve distribution, purchasing and inventory control business needsCreated custom Smartlist queries using the Smartlist Builder tool within Great Plains to better format information for business usersCreated custom Business Alerts in Great Plains to schedule emailed reports to business users based on corporate business needsDesigned and developed Excel spreadsheets to project a pricing model to forecast projected profit marginsDesigned and developed Excel Spreadsheet templates to increase efficiency in generating purchase orders and report commissions for outside sales associatesCustomized reports in Peachtree to improve business reportsDesigned and developed custom Crystal Reports to accurately report business metrics in Accounting, Inventory Control and Sales modules

Coordinated work efforts between business analysts, other technical resources and other regions. Determined appropriate resolutions for customization needs as primary technical resource. Monitored results, controlled resources and modified plans to overcome obstacles during implementation. Adhered to implementation methodology, coding standards and regional testing procedures and made suggestions to improve current processes.

• A Fortune 500 company with headquarters in El Segundo, California, CSC has been a consistent performer in the global information technology market for more than 40 years because of the balance and business diversity it maintains in its service offerings, geographic reach and industry markets. CSC has approximately 90,000 employees in locations worldwide. Served various clients in retail, manufacturing, healthcare, and financial services.• Member of the Employee Survey Task Force to improve productivity.• Member of the internal web site User Council which re-engineered the corporate intranet.• Completed 200 technical computer based training classes (mostly ORACLE related).

Responsible for total store operations including complete management of the P&L$25 million location supervising 100 employees.Strong decision making to do what is right for your store (ordering, merchandising, staffing, etc.)Created staffing models, hired, trained and retained employeesUtilized existing distribution channel to customize product offering for my community

Opened new stores in new marketResponsible for total store operations including complete management of the P&L$10 million location supervising 100 employees.Strong decision making to do what is right for my store (ordering, merchandising, staffing, etc.)Created SCORE staffing models, hired, trained and retained employeesUtilized existing distribution channel to customize product offering for my community