David Anthony Email & Phone Number

Abuja, Federal Capital Territory, Nigeria

Network Monitoring
Configuration and setup of networking devices, including decos, switches, routers
and, optical Network terminals, etc.
Ticket Resolution/ Fault escalation
Reporting - Create daily, weekly, and monthly reports as expected of my unit.
Troubleshooting of client's networking issues and providing immediate responses
to Network monitoring technicians
Remote customers support using the deco app.
Training of Ad-hoc staff.
Team lead(Network monitoring)
Escalation of major and minor Optical Line Terminal (OLT) issues

Abuja, Federal Capital Territory, Nigeria

Configuration of networking devices like Routers, CPEs, and DECOS etc.Documentation and distribution of CPEs. Technical support for home/ business customers on networking issues.Troubleshooting client's networking issues and providing immediate responses toNetwork monitoring techniciansDaily submission of activation reports of customers, for both home and business.

Calabar Municipal, Cross River State, Nigeria

Carried out the installation of three 150A solar panels and designed load schedules forall 3 panels.Electrical installation designs for a 3-bed room apartmentCarried out domestic maintenance.

Installation of switches/outdoor unitsPerformed preventive/corrective on splitters. maintenance on devices and networkingequipment Patched Electrical E1, (PCM) devices from time to time. Compiled daily reports of site outages.