Director Of Engineering - North American Card Processing
CurrentSupervised and optimized performance of a team of 13 Software Engineers across three scrum teams supporting the Cybersource platform. Delivered high impact projects for key strategic merchants. Integrated GenAI technologies to accelerate software development, driving greater efficiency and productivity.- Business Delivery: Delivered numerous critical client enhancements including payment mandate compliance, PLCC and Cobrand support, and Airline payment solutions for our largest strategic clients.- Batching Acceleration: Launched next generation batching platform which increased transaction batching speed by more than 90%.- Security Compliance: Designed and architected security compliance solutions and processes across teams.- Agile Transformation: Leader in core team for organizational Agile transformation, migrating to JIRA Align. Streamlined quarterly planning process working across global teams.- Team Growth: Hired and onboarded 11 engineers, growing team capacity by 20%.- Release Improvement: Created best practices for global team for driving weekly releases. Delivered 60% improvement in release readiness speed and established repeatable playbook for continued improvement.- GenAI Enablement: Enabled GenAI software development across team, improving productivity and developer satisfaction.