It Support
Current- Deployed and managed credential and facial recognition scanners, performing setup, operation, and technical troubleshooting to ensure seamless functionality.
- Conducted Wi-Fi performance testing across stadium hotspots, using network analysis tools to evaluate connectivity and report performance metrics.
- Diagnosed and resolved hardware and software issues for scanning devices, tablets, and charger banks, ensuring reliable operation during events.
- Prepared and maintained IT equipment, including managing battery inventories and charging cycles for event-critical devices.
- Coordinated with IT Administration to distribute and deploy technology assets while providing technical support to staff for rapid issue resolution.