David Asher Email & Phone Number

Melbourne, VIC, AU

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Responsible for ensuring that all teams involved in the support of technology across the Medibank enterprise are engaging in the correct processes and are delivering speedy responses and cost-effective resolution to all cases via the IT service management toolset - ServiceNow.

Melbourne, Australia

• Leading the successful delivery of technology to stakeholders of the iMed Application (Claims) by:
• Working with Medibank stakeholders and vendors to deliver solutions that improve business functions and enhance processes;
• Collaborating with test analysts, business analysts and development teams to understand business requirements such as customizations or enhancements;
• Managing the pipeline of work and demand by leveraging resources to fulfil demand; and
• Ensuring projects and initiatives delivered to an agreed project plan/schedule; on time and on budget.High-level skills and responsibilities in developing and maintaining Confluence and JIRA artefacts.SME for Atlassian.

Melbourne, Australia

RiskMan International is a worldwide leader in the area of patient safety software.Whilst at RiskMan I led the Account Management and Implementation functions. I had a team of 20 Account Managers, Implementers, and Trainers in my reporting line. I took over the team at a time when it required strong leadership and direction. Improving the efficiency and.

Melbourne, Victoria, Australia

Melbourne, Australia

Thomas Duryea Logicalis is one of Australia's leading Managed Services providers.I joined Thomas Duryea as a Service Delivery Manager and was quickly promoted to the role of Systems Engineering Manager, leading a 30-person engineering team across Australia and New Zealand.A large part of my role as to recruit new staff and establish a highly successful.

Melbourne, Australia

Brennan IT is one of Australia's leading Managed Services providers.As a Service Delivery Manager with Brennan IT I was able to provide high levels of customer service to my portfolio of accounts. My primary account was AustralianSuper. AustralianSuper was Brennan IT's largest and most mature client. I was integral in melding AustralianSuper's processes.

Melbourne, Australia

• Management and execution of Print related Managed Services Statement of Work for multiple large accounts, with responsibility for optimising profitability of assigned Managed Services accounts, while ensuring.
• Coordination of services delivered by overseas support centre
• Regular meetings with key clients to understand their needs and the design of programs to deliver those needs.

Melbourne, Australia

• Leader of a 3-person team of Software Developers.
• Development of Management reporting through SQL queries, Excel Pivot Tables, and Crystal Reports.
• Held responsibility for managing vendor relationships, in addition to serving as Corporate Head of IT, and managing IT Infrastructure and related projects.
• BCP and DRP consultation and execution
• Led full lifecycle development of custom software and applications.
• Liaised with clients for web system design and implementation.

Newcastle, Australia

• Leader of 4-person IT team for boutique Accounting and Financial Services company.
• Supervised vendor relationships, led system design and installation, and managed IT Infrastructure projects.
• Development of Management reporting through SQL queries, Excel Pivot Tables, and Crystal Reports.
• Performed strategic planning of IT systems in alignment with business objectives, in addition to handling Internet security and reporting, compliance management (ASIC), server management, and network design.
• BCP and DRP consultation and execution
• Managed Helpdesk functions, and SQL server administration and scripting for management reporting.

Newcastle, Australia

• Led 17-member engineering team in delivering networking systems to over 200 clients.
• Managed profitability of the division with a $600K operational budget.
• Ensured compliance with SLAs, held P&L accountability, and managed vendors as service providers, and project managed development of IT applications and environments.
• Managed team in pre-sales consultation, full design, installation, engineering, implementation, support, training, and administration for medium to large projects.

Newcastle, New South Wales, Australia